Entry Process and Virtual Memory Hits The Limit

[sonkaya]

Hello,

 

My page address is sonkaya.com.tr (using Presta v1.6.09)

 

Novadays the apache server blocks the page and I researched and find some information about it. Can you check the attached image files and tell me how can I solve the cpu and vmem and entry process limit problem. The table shows vmem faults and entry process fautls as you see.

 

Many thanks.

 

 

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Error_log

 

[27-Jul-2016 12:11:03 UTC] PHP Fatal error: Out of memory (allocated 3145728) (tried to allocate 237 bytes) in /public_html/classes/db/DbPDO.php on line 91
[27-Jul-2016 12:11:27 UTC] PHP Fatal error: Out of memory (allocated 5767168) (tried to allocate 17920 bytes) in /public_html/tools/htmlpurifier/HTMLPurifier.standalone.php on line 17902
[27-Jul-2016 15:13:29 Europe/Istanbul] PHP Fatal error: Out of memory (allocated 19660800) (tried to allocate 80 bytes) in /public_html/classes/cache/CacheFs.php on line 70
[27-Jul-2016 12:15:14 UTC] PHP Fatal error: Out of memory (allocated 2883584) (tried to allocate 3072 bytes) in /public_html/classes/Theme.php on line 220

 

 

[bellini13]

What is the max_memory you have defined for each php process.  According to these errors, it is a very small number. 

[sonkaya]

Hi Bellini13,

 

This is shared server. I didnt define any value. I just chekced php info and it says memroy_limit=128M( you can see the attached image files at the first topic)

 

Thanks.

[bellini13]

then you should contact your hosting provider for support

[sonkaya]

They say u must fix the script codes.

Edited July 29, 2016 by sonkaya (see edit history)

[bellini13]

oh ok, then they must be the experts.  I suppose they told you what is wrong with the scripts?  Because if it is the scripts, then everyone using Prestashop must have the same problem

 

If it were me, I would locate a different provider that does not restrict resources in a shared server environment