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TECHNICAL ERROR: unable to save account


steffeen

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Hello,

I'm running a prestashop installation and suddenly out of nowhere im having trouble with the cart.

 

You can't check out as guest or create an account which causes this error:

TECHNICAL ERROR: unable to save account Details: Error thrown: [object Object] Text status: error

 

The js console is giving me this:

Failed to load resource: the server responded with a status of 404 (Not Found)

 

Failed to load resource: the server responded with a status of 404 (Not Found)

 

jquery-1.11.0.min.js:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

https://green-kitchen.dk/js/jquery/jquery-1.11.0.min.js Failed to load resource: the server responded with a status of 500 (Internal Server Error)send @ jquery-1.11.0.min.js:4

 


 

I'm using the onepagecheckout and when im trying to switch to 5 step (for testing funcionality) im getting this error:

 

Fatal error: Uncaught Error: Access to undeclared static property: Validate::$values in /var/www/green-kitchen.dk/public_html/classes/controller/AdminController.php:1224 Stack trace: #0 /var/www/green-kitchen.dk/public_html/classes/controller/AdminController.php(765): AdminControllerCore->processUpdateOptions() #1 /var/www/green-kitchen.dk/public_html/classes/controller/Controller.php(171): AdminControllerCore->postProcess() #2 /var/www/green-kitchen.dk/public_html/classes/Dispatcher.php(348): ControllerCore->run() #3 /var/www/green-kitchen.dk/public_html/Backoffice/index.php(54): DispatcherCore->dispatch() #4 {main} thrown in /var/www/green-kitchen.dk/public_html/classes/controller/AdminController.php on line 1224

 

Where do I start and where do I fix this?

I want to be able to sell again, and let people register using the onepagecheckout.

 

Thanks in advance!

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In Firebug I don't get a 404: I get a 500 error. 

 

That usually means some mysql/php error. As it happens during an Ajax operation you don't see much of it, except for the message.

 

There are two ways to find out more. You may need both:

 - look in the php error log of your server.

 - switch on the development mode of your webshop. See https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

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