masterriemi1702 Posted April 22, 2016 Share Posted April 22, 2016 Dear all I want to send packages to my customers. So i configured shopping options like this: From 1 to 49 Euro it will be costs 5,90 Euro From 50 Euro to oben end it will be delivered free But every time ill put some product in my shopping cart with 30 Euro for example he show me shipping is free? What can i do ? Link to comment Share on other sites More sharing options...
shokinro Posted April 22, 2016 Share Posted April 22, 2016 1. Please check if there is any other shipping carrier is available that is cable of free shipping. 2. Please also check your store level Shipping Preferences to see if there is shipping free settings - back office - Shipping - Preferences tab 3. Check if the user is logged in and if the user address is within the delivery zones you specified. Link to comment Share on other sites More sharing options...
masterriemi1702 Posted April 22, 2016 Author Share Posted April 22, 2016 Hey and Thank you for your answer: 1. Done. Can not found any other free shipping method 2. Status is 0 so it should be disabled 3. Ill normaly have Europe and i am inside europe Some screenshots here : Link to comment Share on other sites More sharing options...
shokinro Posted April 23, 2016 Share Posted April 23, 2016 are you sure you logged in and is the shipping fee changed when you selected correct shipping carrier at shipping carrier selection page during checkout process. Link to comment Share on other sites More sharing options...
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