Add new store and url shows 404 error

[pamela91]

Hi,

I'm running PrestaShop 1.6.1.4 with multishop enabled.

When I created a new store in a new group both of my other stores went down with a 404 error. I had to turn off friendly URL for them to work fine again. If I activate friendly URL they crash again.

 

The new added store still gives me 404 error and doesn't show images or format. You can take a look here: http://www.ccyv.cl/trasegshop/

The back-office seems to be working fine.

 

Please help me, I don't know how to fix this.

[NemoPS]

That is 500 not 404, can you turn on dev mode (read my signature) and see if it says more? How are the shops setup? Does it crash if you only set one up?

[pamela91]

Hi, thank you for your prompt answer. I don't know why, I looked at the shop today and the error had changed to 500 and now it's back to 404.You can see the printscreen below.

1) I turned on dev mode, but nothing seems to change.

2) This is how my shops are set up. The default group shares clients and orders. The others don't.

3) I don't now what you mean by testing if I only set one shop. You mean erase the others and try again? If you mean that, I can't do that, ngorros is a store that's almost ready to be launch to the public.

 

Thanks

 

 

 

 

 

[pamela91]

I manually added these lines to htaccess and it's working now:

(by the way, I changed URL from trasegshop to traseg)

RewriteCond %{HTTP_HOST} ^www.ccyv.cl$
RewriteRule ^traseg/?$ /traseg/index.php [L,R]
RewriteCond %{HTTP_HOST} ^www.ccyv.cl$
RewriteRule ^traseg/(.*) /$1 [L]