Problem With Checkout

[frisbee-gr]

Hello,

I run a Prestashop 1.6.0.14 multishop.

The secondary shop (frisbeediscs.gr) is working alright.

The primary shop (kickscooters.gr) has the following problem:

1a. At the last step of the checkout process, when someone hits "Confirm Order" having selected COD or Banwire, instead of the validation page, he/she gets error 500
1b. The same thing happens in the BO when I try to change an order status.

 

In both cases, the order status changes, but the confirmation is never shown.

2. I have real trouble reaching the modules page in the Back Office. I can get there without server timeout once every 5 times...

 

Any ideas?

 

 

Update:

 

I enabled debug and recreated the issues. This is what I got:

 

Fatal error: Uncaught exception 'UnexpectedValueException' with message 'RecursiveDirectoryIterator::__construct(/home/kickboar/public_html/cache/smarty/cache/crossselling/shoppingcart/194/984/986/895/899/980/894/645/648/857/384/462/463/235/383/167/1047/1030/1045/1046/1/1/1/9/95) [<a href='recursivedirectoryiterator.--construct'>recursivedirectoryiterator.--construct</a>]: failed to open dir: Too many open files' in /home/kickboar/public_html/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php:196 Stack trace: #0 [internal function]: RecursiveDirectoryIterator->__construct('/home/kickboar/...', 0) #1 /home/kickboar/public_html/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php(196): RecursiveDirectoryIterator->getChildren() #2 /home/kickboar/public_html/tools/smarty/Smarty.class.php(845): Smarty_Internal_CacheResource_File->clear(Object(Smarty), '/home/kickboar/...', 'crossselling', NULL, NULL) #3 /home/kickboar/public_html/classes/Tools.php(2728): Smarty->clearCache('/home/kickboar/...', 'crosssell in /home/kickboar/public_html/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php on line 196

 

 

Any ideas?
 

Edited January 11, 2016 by frisbee-gr (see edit history)

[tuk66]

Try to disable the crossselling module.

[Knowband Plugins]

Turn on developer mode to see exact error in front end.

[Knowband Plugins]

To enable developer mode, you need to edit defines.inc.php file in /config folder.

 

Search

define('_PS_MODE_DEV_', false);

and replace it with

define('_PS_MODE_DEV_', true);

[frisbee-gr]

Thanks for the interest!

 

@Knowband Plugins  I already posted the output from the debug mode on

 

@tuk66 I do not think I have such a module installed and I am having problems reaching the Modules Section of my Back Office. I will post back when I have something.