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Cannot install theme


kingab

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Hi there,

 

I'm new to Prestashop cloud and want to move my existing store on Shopify to Prestashop due to the much better features and functionality that this platform offers (especially multi language and multi currency!)

 

My journey so far is not off to the best start. I spent hours and hours watching videos and began setting up my shop.

 

I bought a theme called Wow through the Prestashop Addons marketplace. It appeared in my site and once I selected it nothing worked; there was no display on the website.

 

Back and forth with the module's tech support and now I can no longer see the theme in my site (only the basic one) I can download the Wow theme form the Prestashop Addons site, but I'm not sure how to install it like that.

 

Can anyone help me here?

 

Thanks,

 

K

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I tried to contact developer. They said that they can't do anything and to contact Presta. 

 

I sent 2 emails to presta addons, I even tried to call them (it is impossible to get through).

 

No one seems to care at Presta

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