jesunalam Posted August 18, 2015 Share Posted August 18, 2015 I'm using Prestashop 1.6.1.0. Whenever I want to install any module, the page become hanged. Please see the images below... Let I want to install Facebook pop up like box... When I click INSTALL button, then it shows this... Nothing happened...Please help me.... Link to comment Share on other sites More sharing options...
vekia Posted August 18, 2015 Share Posted August 18, 2015 you should see (as i suppose) some popup do you see some browser notification that they blocked appearance of the popup? or do you use some software to block ads, like AdBlock? If so - for test purposes - disable it during the module installation Link to comment Share on other sites More sharing options...
jesunalam Posted August 19, 2015 Author Share Posted August 19, 2015 I cannot see any browser notification that they blocked appearance of the popup and I also disable the adblock...but the problem remianed same...give me a solution please... Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted August 19, 2015 Share Posted August 19, 2015 Please turn on PrestaShop debug mode and replicate problem to see if there is more information. https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ also make sure to check you hosting error log for the domain. Link to comment Share on other sites More sharing options...
jesunalam Posted August 20, 2015 Author Share Posted August 20, 2015 I did that but the problem remained...is it the new version's(1.6.1.0) problem??? Link to comment Share on other sites More sharing options...
jesunalam Posted September 8, 2015 Author Share Posted September 8, 2015 Please someone help me...I'm still facing this problem... Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now