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How Do I Email A Customer?


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How do I email a customer from the back office??  Or to clarify, how do I initiate an email correspondence to a customer from within the back office?? I do see the email address beside each customers' name, if I click on it Windows Live email pops up to send an email.  I don't want this, I just want to send the customer a message through the back office.

Edited by wide-eyed (see edit history)
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