the_el_man Posted February 28, 2010 Share Posted February 28, 2010 Whenever I try to import a decent sized (couple hundred products) CSV it causes a 500 error, what can I do to stop this? I've read lots but no definite answer.Thanks in advance Link to comment Share on other sites More sharing options...
tomerg3 Posted March 1, 2010 Share Posted March 1, 2010 Error 500 is usually related to file permissions.You can look at the error log for your site (in your host's cPanel) and find out the exact error, if you are not sure what it means, paste it here and I'll help. Link to comment Share on other sites More sharing options...
the_el_man Posted March 1, 2010 Author Share Posted March 1, 2010 I dont have access to them. I see the import directory has its own htacess file etc. Would any of the permissions for that need changing? It seems to not like large CSVs. If I cut it up really small it seems ok. Also if it brings up the 500 error, some products are inserted. If thats any help Link to comment Share on other sites More sharing options...
tomerg3 Posted March 1, 2010 Share Posted March 1, 2010 Without the actual error, it doesn't really help... Link to comment Share on other sites More sharing options...
the_el_man Posted March 1, 2010 Author Share Posted March 1, 2010 Apparently they cant as im on a shared config.They say it is misconfiguration of the files, or wrong format used in import/exporting items. Just as a check could you post how you should do a product with 2 images? I think its the images column that is causing the issue. as of now mine is ../img/pics/28020.jpg,../img/pics/28020_bk.jpgis that ok? Link to comment Share on other sites More sharing options...
rocky Posted March 2, 2010 Share Posted March 2, 2010 Try using absolute paths instead of relative ones. For example, http://www.yoursite.com/img/pics/28020.jpg Link to comment Share on other sites More sharing options...
the_el_man Posted March 2, 2010 Author Share Posted March 2, 2010 Try using absolute paths instead of relative ones. For example, http://www.yoursite.com/img/pics/28020.jpg Ok, I did that, and it processed the file however none of the images work. However in one of the image directories has all the images resized etc. In a folder called P. I have never made that so I presume its processed them but not linked them. On a product it just has a "?" but points to an img in P directory http://mysite/img/p/28014-5-thickbox.jpg for example. If you click it it goes to a 404 gif though. Any ideas? I appreciate your help.Thanks Link to comment Share on other sites More sharing options...
serdar-slv Posted March 22, 2010 Share Posted March 22, 2010 Hi,this is generally a hosting provider problem. To find it you can maybe install the shop in another (free) hosting company. .htacces is also a problem point at providers. To check it, it should be renamed.bye. Link to comment Share on other sites More sharing options...
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