Just Will Posted July 13, 2015 Share Posted July 13, 2015 Hi everyone, Not sure what happened here. I'm guessing an update or something. At the Shipping step, an "add insurance" option appeared under the carrier selection and I don't know where to disable it. Couldn't find it in the backoffice, couldn't find the .tpl file. I could hide it in the CSS but I'd rather remove it completely. Does anyone know how to disable it? Thanks!! Link to comment Share on other sites More sharing options...
bellini13 Posted July 13, 2015 Share Posted July 13, 2015 are you using my order insurance module? Link to comment Share on other sites More sharing options...
Just Will Posted July 13, 2015 Author Share Posted July 13, 2015 Thanks for your response. I'm not using any extra module Link to comment Share on other sites More sharing options...
Just Will Posted July 13, 2015 Author Share Posted July 13, 2015 These are the additional lines that came out of nowhere: http://i.imgur.com/3Kdy42c.png Link to comment Share on other sites More sharing options...
bellini13 Posted July 14, 2015 Share Posted July 14, 2015 Thanks for your response. I'm not using any extra module I suspect you are wrong about this. I suggest you review the installed modules and you will likely find that a module is adding this Link to comment Share on other sites More sharing options...
Just Will Posted July 14, 2015 Author Share Posted July 14, 2015 I suspect you are wrong about this. I suggest you review the installed modules and you will likely find that a module is adding this I went over all my modules and no "insurance" one so I uninstalled "Suppliers block" module (I don't need suppliers management) and it's gone. Not sure how this happened. Thanks for your help bellini13 Link to comment Share on other sites More sharing options...
r0seberry Posted October 13, 2015 Share Posted October 13, 2015 Hi, which css do you find? I have same problem and it doesn't work... Which file should I check? Please help me. Link to comment Share on other sites More sharing options...
Just Will Posted October 13, 2015 Author Share Posted October 13, 2015 Hi, which css do you find? I have same problem and it doesn't work... Which file should I check? Please help me. I wanted to remove it completely, not just hide it, so I didn't fix it with CSS. I uninstalled the module "Suppliers block" (dashboard > modules > modules > "suppliers block" in search field) and the "add insurance" block went away. Link to comment Share on other sites More sharing options...
r0seberry Posted October 14, 2015 Share Posted October 14, 2015 Hi, Thank you for your reply. I tried but it's not working for m website. I just want to know which file it was what you posted 14 July 2015 12:12AM. I want to try with the file but I don't know which one it is. Please let me know. Thank you. Link to comment Share on other sites More sharing options...
bellini13 Posted October 14, 2015 Share Posted October 14, 2015 I checked the "block supplier" module code, and "Add Insurance" does not exist. This is not a feature that this module provides. This module adds a block on the left or right columns, that would allow a customer to filter products based on the supplier. It has nothing to do with carriers or checkout Link to comment Share on other sites More sharing options...
Just Will Posted October 14, 2015 Author Share Posted October 14, 2015 Hi, Thank you for your reply. I tried but it's not working for m website. I just want to know which file it was what you posted 14 July 2015 12:12AM. I want to try with the file but I don't know which one it is. Please let me know. Thank you. It didn't make sense to me either but when I disabled that "Suppliers Block" module, it did the trick. If not, I would take a look at the order-opc.tpl file (if you're using the one-page checkout) and follow the code. Send a link to your website if you want me to take a look at it. Link to comment Share on other sites More sharing options...
r0seberry Posted October 15, 2015 Share Posted October 15, 2015 whick .tpl or .css is that? Please help me Link to comment Share on other sites More sharing options...
Just Will Posted October 15, 2015 Author Share Posted October 15, 2015 whick .tpl or .css is that? Please help me Take a look at order-carrier.tpl If you just want to hide it, just get the CSS path and add "display: none" in your theme CSS like this: #insurance { display: none } The CSS id #insurance is just an example. If you don't know how to get the CSS path, inspect the element in Chrome, in the element line (html), right click and select "copy CSS path". It'll copy-paste the path in your clipboard Link to comment Share on other sites More sharing options...
r0seberry Posted October 15, 2015 Share Posted October 15, 2015 Thank you for reply. I took a look at order-carrier.tpl but there is nothing. So which css file should I take a look now? My problem is... Insurance amount is not set by system. People make a choice but it does not affect their prices.. So.. basically they have insurance for free. Please help me.. Thank you so much Link to comment Share on other sites More sharing options...
Just Will Posted October 15, 2015 Author Share Posted October 15, 2015 Thank you for reply. I took a look at order-carrier.tpl but there is nothing. So which css file should I take a look now? My problem is... Insurance amount is not set by system. People make a choice but it does not affect their prices.. So.. basically they have insurance for free. Please help me.. Thank you so much Did you install any module for this? Did you try to configure it? Link to comment Share on other sites More sharing options...
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