fr33z3 Posted July 1, 2015 Share Posted July 1, 2015 (edited) Hi all, I just moved an installation (v1.6) from /new/ to root. The proces I followed: 1. Moved files from /new/ to root. 2. Changed 'physical_uri' from /new/ to / in database. 3. Site is not loading. Get white screen. Everything worked fine when it was in /new/. Is there some step I missed? Maybe some other issue? Anybody got an idea? Thanks in advance! EDIT: No, I'm not from the future. Version is 1.6. Edited July 1, 2015 by fr33z3 (see edit history) Link to comment Share on other sites More sharing options...
razaro Posted July 1, 2015 Share Posted July 1, 2015 Are you from the future :-) 1.6.1 will be out tomorrow. And 1.7 maybe next year. But to your question, can you access back office ? Try to go to Preferences > SEO&URLs and see what is there in folder field. Also in database check, think it is ps_shop_url . One more thing is to delete htaccess file in your root folder. Link to comment Share on other sites More sharing options...
fr33z3 Posted July 4, 2015 Author Share Posted July 4, 2015 @razaro: I don't have access to admin. There's no .htaccess in root. At least not visible. (tried forcing show unvisible using filezilla.) Maybe I could contact host to see if there's one or not? Does Prestashop create a new one after I delete that? I've changed ps_shop_url to /. Now site loads in right url domain/index.php where before I got redirected to domain/new/index.php. But I still get same white screen. (If I look at page source there's nothing there, not even <html><head>...nothing.) Another thing: I had some problems deleting folder like 'admin-domain', 'cache', 'img', 'modules', few more. I changed the filenames, added .old. Is it possible that causes any problems? Link to comment Share on other sites More sharing options...
razaro Posted July 4, 2015 Share Posted July 4, 2015 No you should see .htaccess file in fillezilla if it is there. Why are you deleting those folders ? Also try to enable debug mode and see if error messages wil show up instead white screen. And if you have error.log in root directory check that also for some clues. Link to comment Share on other sites More sharing options...
fr33z3 Posted July 6, 2015 Author Share Posted July 6, 2015 @razaro: I cannot find .htaccess file in filezilla. Where should it be? I was deleting those folders to empty the server from the previous installation. There's no error log in root. Link to comment Share on other sites More sharing options...
vekia Posted July 6, 2015 Share Posted July 6, 2015 make sure that your filezilla displays "raw directory listing" Enable the raw directory listings (Settings-Debug) and watch closely: Do .htaccess files appear in the raw listings? Link to comment Share on other sites More sharing options...
fr33z3 Posted July 7, 2015 Author Share Posted July 7, 2015 Thank vekia, that did the trick. I can see a .htaccess in my shops root now. I should delete that, I guess? Prestashop builds a new one, when I delete this one, yes? Link to comment Share on other sites More sharing options...
vekia Posted July 7, 2015 Share Posted July 7, 2015 thats right after you will remove - refresh the page prestashop will rebuild file automatically Link to comment Share on other sites More sharing options...
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