NNGNews Posted April 28, 2015 Share Posted April 28, 2015 Hello, We're using 1.6.0.11 PS version since a couple of months, we have noticed that the "notify me when available" option (when an item is temporary out of stock) doesn't work. After writing an e-mail address in the field-text, when clicking on the "notify .." sentence it bump us on the top of the page and the e-mail is not filed in the Database so it doesn't work at all and the customers can't be informed. I think it's a MailAlerts module issue, tried to uninstall and re-install it without success. Anybody else could help ? Thank you Link to comment Share on other sites More sharing options...
bellini13 Posted April 28, 2015 Share Posted April 28, 2015 are you using the default-bootstrap theme, or a custom theme? Link to comment Share on other sites More sharing options...
NNGNews Posted April 28, 2015 Author Share Posted April 28, 2015 are you using the default-bootstrap theme, or a custom theme? Default-bootstrap Link to comment Share on other sites More sharing options...
NNGNews Posted April 29, 2015 Author Share Posted April 29, 2015 are you using the default-bootstrap theme, or a custom theme? As you can see it's not only an our bug https://www.prestashop.com/forums/topic/433713-mail-alerts-notify-me-when-available-button-not-working-please-help/ Link to comment Share on other sites More sharing options...
bellini13 Posted April 29, 2015 Share Posted April 29, 2015 then report the issue to the Prestashop Forge and hope they will fix the issue for you 1 Link to comment Share on other sites More sharing options...
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