QwertyShirt Posted January 27, 2015 Share Posted January 27, 2015 I'm migrating my store over from WooCommerce to PrestaShop. I've exported all the necessary product data into a CSV, which I have formatted correctly according to the supplied templates.Every time I try to do this, with slight variations to make sure I'm doing the right thing, it comes up with the error "Product (ID: Number) cannot be saved".Eventually I had a revelation. I'll manually add a few products in myself, fill out all the required fields, export those products into a CSV and use that as a template. Surely PrestaShop would format it the same way it would read it? Wrong. I keep getting the same errors. I even tried importing the same unaltered file into PrestaShop and it says the same thing (side note - the CSV leaves out all variable product data?)Well at least there might be something helpful on Google? Nope. Ok well maybe I could email their support? Oh it's stupidly expensive to ask a question about something that seems to be their error. What to do guys? Link to comment Share on other sites More sharing options...
bellini13 Posted January 27, 2015 Share Posted January 27, 2015 Can you show us a sample of the CSV file you are trying to use? Also what options did you select when you did the import? Link to comment Share on other sites More sharing options...
QwertyShirt Posted January 28, 2015 Author Share Posted January 28, 2015 Hi Bellini13, thanks for your reply. I was going to take some screen grabs of where I have everything located on the next step after you import the csv, but now Prestashop isn't allowing me to upload / select a file. I've tried refreshing, closing / reopening the browser, clearing cookies etc and still not working. I decided to install FIreFox to try everything on there, but when I click to login the login page just refreshes. Trying to do something which should be relatively simple and it seems like the harder I'm trying the more obstacles get in my way. It's a pity because I really want to use PrestaShop but unless I can get this sorted quickly I'm going to need to find an alternative. Link to comment Share on other sites More sharing options...
bellini13 Posted January 28, 2015 Share Posted January 28, 2015 (edited) What version of Prestashop are you using? I have used the CSV import on PS v1.6.0.9 successfully, but I have not tried on v1.6.0.11, maybe it has a defect. Edited January 28, 2015 by bellini13 (see edit history) Link to comment Share on other sites More sharing options...
QwertyShirt Posted January 28, 2015 Author Share Posted January 28, 2015 I'm also running v1.6.0.9. It may be something to do with the required fields perhaps at a guess. Do you know if there's a way I can attach the CSV here? Link to comment Share on other sites More sharing options...
pskeeda Posted January 28, 2015 Share Posted January 28, 2015 Import does work perfectly fine with 1.6.0.11, except that all the products get automatically mapped to Home instead of categories that have entered in category column. Do you the solution for this bellini? Link to comment Share on other sites More sharing options...
bellini13 Posted January 28, 2015 Share Posted January 28, 2015 Are you using the category name, or the category ID in your csv file? I have only tested the import using the category ID of an existing category, which works properly. Link to comment Share on other sites More sharing options...
QwertyShirt Posted January 29, 2015 Author Share Posted January 29, 2015 Here's a link to screen caps of the imported sheet anyway. It all looks fine?? http://i.imgur.com/dnDMYpO.jpg Link to comment Share on other sites More sharing options...
QwertyShirt Posted January 30, 2015 Author Share Posted January 30, 2015 Is anybody able to tell me what I'm doing wrong? Link to comment Share on other sites More sharing options...
samyha Posted January 30, 2015 Share Posted January 30, 2015 Hi QwertyShirt, Just to know: how many products are you trying to import? Link to comment Share on other sites More sharing options...
pskeeda Posted January 31, 2015 Share Posted January 31, 2015 Are you using the category name, or the category ID in your csv file? I have only tested the import using the category ID of an existing category, which works properly. bellini, i tried with both, but its not working in any Can u please tell that its a bug or i am making any mistake? should i PM you csv for both categories and products? Link to comment Share on other sites More sharing options...
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