DArnaez Posted December 22, 2014 Share Posted December 22, 2014 Clients wrote "I have placed an order in the cart, and i want to pay with paypal than i got an error :Unexpected payment error Unfortunately, an error occurred while communicating with PayPal. Short Error Message: Transaction refused because of an invalid argument. See additional error messages for details. Detailed Error Message: The totals of the cart item amounts do not match order amounts. Error Code: 10413 Please contact our Customer service and mention this error code to get this issue resolved. Any solution? I use PS 1.6.0.9 with the latest Paypal module installed. Link to comment Share on other sites More sharing options...
DArnaez Posted December 23, 2014 Author Share Posted December 23, 2014 (edited) Customers still sending claims with their orders that cannot complete. Can anybody tell what I should to answer? "Sorrry, is a bug that nobody knows how to fix it" is the best answer by the moment. Shame. If someone have the intention to help... the website is www.ohmyicons.com Is PS 1.6.0.9 the Paypal module is 1.3.8 The promotional code is XMASEVE Edited December 23, 2014 by DArnaez (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted December 23, 2014 Share Posted December 23, 2014 what does the promotional code do? How much of a discount? The error is pretty clear, it says "The totals of the cart item amounts do not match order amounts." So what products (items) are in the cart and how much is the order amount? Have you tried to test this yourself? Link to comment Share on other sites More sharing options...
DArnaez Posted December 23, 2014 Author Share Posted December 23, 2014 I did a research and found someone create a version 2.5 that it works. Now the client notified that he did the purchase without problems. Link to comment Share on other sites More sharing options...
bellini13 Posted December 23, 2014 Share Posted December 23, 2014 Version 2.5 of what? Link to comment Share on other sites More sharing options...
DArnaez Posted December 23, 2014 Author Share Posted December 23, 2014 The Paypal module. Link to comment Share on other sites More sharing options...
bellini13 Posted December 24, 2014 Share Posted December 24, 2014 There is Paypal Europe (v3.8.1) and Paypal USA (1.3.8) I'm not sure what paypal module you are referring to? Link to comment Share on other sites More sharing options...
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