webstudiobg Posted November 28, 2014 Share Posted November 28, 2014 Hello i have a store http://miplata.es/ and currently i have many clients complain that they can't login the store i am currently unable to pinpoint the issue but i think it might be something with the cookies or the login module of the store however some clients are able to enter and some are not and this is across multiple browsers not only one i am currently with the latest version of prestashop any help would be greatly apreciated Link to comment Share on other sites More sharing options...
vekia Posted November 30, 2014 Share Posted November 30, 2014 i logged without any problems [email protected] testtest are you able to say something more about these customers? they logged to your shop before? or they are "new" customers? Link to comment Share on other sites More sharing options...
grigo2000ro Posted December 19, 2014 Share Posted December 19, 2014 hello , I have the same problem in mozilla firefox browser , many clients told me they can t login in my shop when they use mozilla firefox , I try to reset mozilla , delete cookies , history etc , empty smart cache in BO etc , regenerate htaccess and nothing , Please help . shop name www.rogri.ro prestashop version 1.5.6.2 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 19, 2014 Share Posted December 19, 2014 hello , I have the same problem in mozilla firefox browser , many clients told me they can t login in my shop when they use mozilla firefox , I try to reset mozilla , delete cookies , history etc , empty smart cache in BO etc , regenerate htaccess and nothing , Please help . shop name www.rogri.ro prestashop version 1.5.6.2 I created account elpatron at etiendas punto co (firefox logged out signed in without any issue and there were no errors in my ff console then cleared cookies, resigned in again without issue Link to comment Share on other sites More sharing options...
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