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PS 1.6.09 Email issues


FCWC

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Have been reading all the woes in the forum(s) about email issues and I still haven't found a solution.
Both Advanced parameters/Email and also Customer Service.

First - Email.

PHP works - I receive the test email.
SMTP fails no matter what I tired. I even created a gmail account to test. Failed also.

 

Note that I made 100% sure that the email within Preferences/Store Contacts is the same.
I even deleted and recreated that info.

 

So even though the PHP setting successfully sends an email.

Customer service replies do not. Of course - just like everyone else it looks as though it has within said
page. No actual email received.

IMAP settings set - Sync returns "sync success"

 

Help ...
 

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  • 3 weeks later...

try in Advanced Parameters/Email

 

put a check next to    "Set my own SMTP parameters (for advanced users ONLY)"

 

Then set PORT to 587   not "25"  thats what a tech rep at webhostinghub.com told me

 

also make sure the other setting are up to date like

 

"Mail domain name"   - your domain name

 

"SMTP server"   -     in my case its mail.avalonbodyproducts.com

 

and

 

"SMTP user"  in my case its  [email protected]

 

Im just trying to help

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