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Product Import feature


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When loading product through the admin I am having issues.  I go through everything necessary to load as a CSV and match all columns and start the import.  The import goes for a couple minutes then I get an internal server error.  I submitted a help desk ticket after a day they said they were able to successfully upload the file.  So I go back in and attempt it again and it does the exact same thing and only loads 62 products....what am I doing wrong??? Help please anyone....

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