Instituto IFIC Posted August 25, 2014 Share Posted August 25, 2014 Hello, I'm using the following payment module with PS 1.6.0.5 http://www.redsys.es/wps/wcm/connect/redsys/3e852424-9f3b-4a7d-910f-26d45bf3144d/modulo_pago_redsys-prestashop_1.6.0.5.zip?MOD=AJPERES Although it connects to the bank interface and the payment is completed successfully, when it redirects back to my shop there is no order created nor email confirmation sent. What could be the problem? Thank you in advance, Thalia 1 Link to comment Share on other sites More sharing options...
durthu Posted October 1, 2015 Share Posted October 1, 2015 Hi Thalia, Did you get this resolved? I'm experiencing the same issue. Thanks! Link to comment Share on other sites More sharing options...
bellini13 Posted October 2, 2015 Share Posted October 2, 2015 when it redirects back to my shop there is no order created nor email confirmation sent. So what exactly happens when you get redirected back to your shop? Link to comment Share on other sites More sharing options...
durthu Posted October 2, 2015 Share Posted October 2, 2015 In my case, I checked the HTTP request redsys servers did to our server and I can see that the id_order is empty. Could that be the reason why this is failing? It just redirect me to the orders history page, but the new order it's not there and the cart still has the products there. Checking the redsys notifications panel, it shows internal server error. Link to comment Share on other sites More sharing options...
bellini13 Posted October 2, 2015 Share Posted October 2, 2015 did it redirect to order history, or did it go to order-confirmation first, and then order-history? Link to comment Share on other sites More sharing options...
durthu Posted October 5, 2015 Share Posted October 5, 2015 did it redirect to order history, or did it go to order-confirmation first, and then order-history? It's redirecting me all the time to the order history. I'm going to ask for support from Redsys to see if they can help anyhow. Link to comment Share on other sites More sharing options...
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