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shipement costs not working


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Prestashop 1.6.0.8, default theme.

 

I need to fix a big big big problem.

 

1 - the cart always shown "free shipment". I've tryed dozen of combination but nothig change. shipment don't work.

 

2 - if the user go to checkout, after the login, at the shipment page, is alway shown "No carrier for the selected area".

 

I'm losing a lot of money and clients. I put my hopes in the version 1.6.0.8 of (and more hoped) to get help from this forum.

Bad hoping.

 

I had to take the decision to remove prestashop.

I think there is no more options, considering the absence of any help.

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My guess rather than a 'bug' is that your shipping is not configured correctly and there is certainly not enough information provided to really take any other sort of guess.

 

here is offical doc on shipping,

 

http://doc.prestashop.com/display/PS16/Managing+Shipping

 

double check your settings to ensure that check out country has related carrier.

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Thank you for your suggestions.

I have 3 prestashop stores and I'm the master of other 4 prestashop stores.

 

My "main" store is the only directly installed as 1.6.0.6 and is the only with this problem.

 

2 stores with 1.5.8 give no problem.

1 store updated from 1.5.8 to 1.6.0.2 than to 1.6.0.6 and finally to 1.6.0.8 gives no problem.

 

Anyway, I will check the link you sent.

Edited by tonti-snc (see edit history)
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