Kartik Patel Posted June 9, 2014 Share Posted June 9, 2014 Hi, My Prestas V : 1.6.0.5 Problem : When I click to I confirm my order, it shows me a blank page with get Back to Orders link. This is happning only, when I choose Cash On Delivery (COD) method. When I click on get Back to Orders then it shows me a order detail with pdf. and also I m getting email of my confirmat order. But it does not show me the confirmation message. this is the page which I currently getting this is the page which I want Note : It works fine with my local site. But It does not work on LIVE. please help me to resolve it. Thanks in advance Link to comment Share on other sites More sharing options...
vekia Posted June 9, 2014 Share Posted June 9, 2014 blank page = errors try to turn on error reporting, then instead of white page you will see detailed information about what and where doesnt want to work (i hope so!) Link to comment Share on other sites More sharing options...
Kartik Patel Posted June 9, 2014 Author Share Posted June 9, 2014 blank page = errors try to turn on error reporting, then instead of white page you will see detailed information about what and where doesnt want to work (i hope so!) Hi vekia, Thanks for reply . I have tried with it but it just simply show as blank page. I dont know whats going on with this. Link to comment Share on other sites More sharing options...
vekia Posted June 9, 2014 Share Posted June 9, 2014 payment is confirmed in back office? Link to comment Share on other sites More sharing options...
Kartik Patel Posted June 10, 2014 Author Share Posted June 10, 2014 payment is confirmed in back office? yes payment is confirmed in back office Link to comment Share on other sites More sharing options...
vekia Posted June 11, 2014 Share Posted June 11, 2014 so it can be a case related to tpl file of this module can you check it? check also theme directory perhaps theme file is overrided by your theme (themes/YOUR_THEME/modules/PAYMENT_MODULE/file.tpl) Link to comment Share on other sites More sharing options...
ccccc Posted June 18, 2014 Share Posted June 18, 2014 same problem with you, a blank page with COD Link to comment Share on other sites More sharing options...
vekia Posted June 18, 2014 Share Posted June 18, 2014 and what with error reporting? the same? Link to comment Share on other sites More sharing options...
ccccc Posted June 22, 2014 Share Posted June 22, 2014 dear vekia, my error reporting as below Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/lubsscom/public_html/tools/tcpdf/tcpdf.php on line 19044 this also happening when my customer check the pdf invoice, when i go to the tcpdf.php, the file cannot edit... Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 22, 2014 Share Posted June 22, 2014 dear vekia, my error reporting as below Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/lubsscom/public_html/tools/tcpdf/tcpdf.php on line 19044 this also happening when my customer check the pdf invoice, when i go to the tcpdf.php, the file cannot edit... hi, your current memory limit of 32mb has been exceeded. If you do not know how to increase the limit in your hosting then it's a good idea to contact them. You can double that, but 128mb should work well. Link to comment Share on other sites More sharing options...
ccccc Posted June 26, 2014 Share Posted June 26, 2014 Dear El Patron, my hosting already changed to 64mb, but the error still there, is there any thing i need to do after the change? thank you for your reply ccccc Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 26, 2014 Share Posted June 26, 2014 Dear El Patron, my hosting already changed to 64mb, but the error still there, is there any thing i need to do after the change? thank you for your reply ccccc 64mb is probably just not enough, go with 128mb... Link to comment Share on other sites More sharing options...
ccccc Posted June 27, 2014 Share Posted June 27, 2014 (edited) Dear El Patron, thx for your reply, i have changed to 256M, still error like this.. Fatal error: Maximum execution time of 30 seconds exceeded in /home/lubsscom/public_html/tools/tcpdf/tcpdf.php on line 25899 what can i do? Edited June 29, 2014 by ccccc (see edit history) Link to comment Share on other sites More sharing options...
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