luthanhphu Posted June 7, 2014 Share Posted June 7, 2014 [i looked for this issue in this forum, but most of topics are not relevant to my case] Please help, my website got Internal 500 error after changing url in SEO/URL preference. I've tried to fix by logging into Php Admin to change ps_shop_url, but It still occur. The reason why I changed it: My website was working well, except for SEO/URL preference asked me to change url because its current url was not the same. Asked to change url to: www.90pluswine.vn Working well url: http://90pluswine.vn www.90pluswine.vn Could you please help me to fix it soon. Thank. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 7, 2014 Share Posted June 7, 2014 first, turn on errors to find the underlying error config/defines.inc.php set the following to true as shown: define('_PS_MODE_DEV_', true); Link to comment Share on other sites More sharing options...
luthanhphu Posted June 7, 2014 Author Share Posted June 7, 2014 first, turn on errors to find the underlying error config/defines.inc.php set the following to true as shown: define('_PS_MODE_DEV_', true); I did it already but i confuse because it has several logs file and i didn't find any thing in it. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 7, 2014 Share Posted June 7, 2014 are you able to access the back office? if so, try this, rename .htaccess (in your shop root) to _.htaccess then from back office-->preferences-->seo & urls turn on or off (depending on current setting) friendly url's, this will regenerate your .htaccess Link to comment Share on other sites More sharing options...
luthanhphu Posted June 7, 2014 Author Share Posted June 7, 2014 are you able to access the back office? if so, try this, rename .htaccess (in your shop root) to _.htaccess then from back office-->preferences-->seo & urls turn on or off (depending on current setting) friendly url's, this will regenerate your .htaccess Hi El Patron, No, i am not. I also found htaccess in my hosting and found nothing. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 7, 2014 Share Posted June 7, 2014 using phpmyadmin can you show us what you have in yourprefix_shop_url? Link to comment Share on other sites More sharing options...
luthanhphu Posted June 8, 2014 Author Share Posted June 8, 2014 using phpmyadmin can you show us what you have in yourprefix_shop_url? Hi El Patron, My prefix_shop_url is ps_shop_url. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 8, 2014 Share Posted June 8, 2014 Hi El Patron, My prefix_shop_url is ps_shop_url. what is the data in this table? Link to comment Share on other sites More sharing options...
luthanhphu Posted June 8, 2014 Author Share Posted June 8, 2014 (edited) what is the data in this table? Hi El Patron, Please attached file. Thank for your promptly support . By the way, I don't mind if you could log in to my host to inspect. Also remind you that SEO&URLs asked me to change to www.90pluswine.vn while the good config was http://90pluswine.vn. Edited June 8, 2014 by luthanhphu (see edit history) 1 Link to comment Share on other sites More sharing options...
luthanhphu Posted June 8, 2014 Author Share Posted June 8, 2014 (edited) Edited June 8, 2014 by luthanhphu (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 8, 2014 Share Posted June 8, 2014 remove the http then you should be ok. The shop_url domain and ssl domain should only contain the domain name not the http, i.e. mydomainname.com or www.mydomainname.com Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 8, 2014 Share Posted June 8, 2014 please see previous post, when I put in the http the forum sfw removed my post...ave maria. Link to comment Share on other sites More sharing options...
luthanhphu Posted June 8, 2014 Author Share Posted June 8, 2014 (edited) remove the http then you should be ok. The shop_url domain and ssl domain should only contain the domain name not the http, i.e. mydomainname.com or www.mydomainname.com Hi El Patron, Actually, I've changed or removed several times but the situation is still the same. The origin was 90pluswine.vn as you said, when it came to error , I tried to change to some possibly urls. Edited June 8, 2014 by luthanhphu (see edit history) Link to comment Share on other sites More sharing options...
luthanhphu Posted June 8, 2014 Author Share Posted June 8, 2014 Please help!!! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 8, 2014 Share Posted June 8, 2014 please make sure that the ps_shor_url is set correctly without the http then rename .htaccess to _.htaccess see if you can access the b/o, if so then turn off and on friendly url to regenerate .htaccess note: if this does not help, then you must find the underlying error from 500, this should display instead of 500 error, if not please contact your hosting company to see if they can find the underlying error. 1 Link to comment Share on other sites More sharing options...
luthanhphu Posted June 9, 2014 Author Share Posted June 9, 2014 Hi El Patron, My issue was solved successful! I renamed htaccess file as you said. It took some times because my hosting hides that file, so I thought It corrupted. Thank for your enthusiastic support . 1 Link to comment Share on other sites More sharing options...
csschopper.com Posted June 9, 2014 Share Posted June 9, 2014 Hi luthanhphu, It seem that mod_rewrite is not enabled on your server. If you want SEO friendly urls then mod_rewrite (Apache configuration) should be enable on server & then there should be .htaccess file. So temporarly you can go with renaming .htaccess file but if you go fir SEO then it is necessary. So take require action. Thanks Alok 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted June 9, 2014 Share Posted June 9, 2014 Hi El Patron, My issue was solved successful! I renamed htaccess file as you said. It took some times because my hosting hides that file, so I thought It corrupted. Thank for your enthusiastic support . glad to help, typically .htaccess is 664, which hides it, most ftp allows you to show 'hidden' files in settings. 1 Link to comment Share on other sites More sharing options...
putraAriwangsa Posted June 6, 2016 Share Posted June 6, 2016 (edited) Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. i have this error after i change the SEO URL, it ask me to change because the domain name was different than what i am connected that moment. and then i changed it, and it brought me to an error . please help me to solve the problem i am new on prestashop. thank you guys Edited June 6, 2016 by putraAriwangsa (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted June 6, 2016 Share Posted June 6, 2016 You changed what exactly? Type text please (from/to). Link to comment Share on other sites More sharing options...
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