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Hi,

 

I have a problem with any other currency than my default currency.

 

1. I get a "Payment Error" and a warning telling me that the client overpaid.

2. All the amounts shown on the Invoice are wrong, only the Total amount is correct.

 

My default currency is DKK and my secondary currency is EUR (0.133751)

 

Please check attachment.

 

Hoping to get some help :)

post-455224-0-41641400-1399637356_thumb.png

post-455224-0-80692800-1399637371_thumb.png

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It is perhaps something wrong with ePay module.

 

800 DKK is 107 EUR, not 800 EUR

 

 

I believe that you are right, I just took contact to ePay and they will look at this. I will update once I get some feedback from ePay.

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  • 9 months later...

I have only one currency (DKK) and the generated invoices are correct. It looks like epay module is giving wrong amount to my prestashop store but  the amount charged from customers by epay transaction service is CORRECT. Makes no sense to me.  This only happens to customers added to group where theres a 5% price reduction.

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For me ePay is serving a wrong amount to Prestashop when a client pays in Eur. For some reason ePay can only handle the default currency (With my default currency Dkk, everything is fine).

 

But in your case, if the error only occurs to a customer group with an associated discount, it sounds to me like ePay might have missed this type of discount when they created the module!? Did you question them about that?

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  • 4 months later...
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