error...employee does not exist, or bad password.

[sdfguerreiro]

Hi all!Does anybody knows why does after i make an export database from phpmyadmin and installed prestashop onto another pc, all went fine except backoffice that in the moment of putting email and password it gaves me this error?? "employee does not exist, or bad password". How can i resolve it? Thanks you all. By the way, is advisable to copy all prestashop folder onto another pc?

Thanks in advance and greatings from Portugal!!

[Bruno Leveque]

Hi,

Did you copy the original settings.inc.php file ? it contains your merchant key used to encrypt passwords.

Best regards,
Bruno

[sdfguerreiro]

HI Bruno! Regarding error, it's resolved. Now i have onde serious problem......One of my products (contact lens) have a total of 7200 combinations that i generate from the back office attribute tab. All went fine: All the possibilities are shown in myshop fast. Now, when i need to change something in this same product in backoffice my pc from home and my pc from work stays ages to read and read and read the info and hangs up! I have de need to make ctrl + alt + del. Seems like it's to much info that they cannot execute....What can i do to resolve this? Both of the computer are recent and good enough. Do you think it's something related to wamp5?

Thanks in advance!

[sdfguerreiro]

Please, can anyone tell me if there's anyway to resolve this issue? Thanks in advance!

[Peter Wilson]

Hi sdf,

I'm not a developer but it may have something to do with the Memory_Limit size in your Wamp php.ini file. Try increasing it to 64 MB and see if that helps....

[sdfguerreiro]

Hello again Peter and thanks for the reply! After i searched php.ini i saw this:

;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;

max_execution_time = 30 ; Maximum execution time of each script, in seconds
max_input_time = 60 ; Maximum amount of time each script may spend parsing request data
;max_input_nesting_level = 64 ; Maximum input variable nesting level
memory_limit = 128M ; Maximum amount of memory a script may consume (128MB)

I believe it's here the place that you indicate to me, but it is already at 128mb.......haaaaaaa I can't believe that i can't build my shop because of this problem....

Any other solutions please?

Thanks!

Greatings from Portugal!!

[sdfguerreiro]

Tried to increase from 128mb to 256mb and the result is the same. Can't Prestashop handels with this amount of combinations on a product??

[ejectcore]

Try this solution which sets no limits & does not effect the entire server just the one site ;-)
http://www.prestashop.com/forums/viewthread/3206/

If that does not work PM me with FTP details & Backoffice access

[sdfguerreiro]

Hello again! Tried your solution but it doesn't work....let me tell you that i tried do edit the product and the computer stayed reading for about 2 hours until i finally managed to edit it....oh my god....what can i do??? Let me tell you that i'm still making the store with WAMP5...

Can you or anybody help me ??

Thanks!!

[brandonc503]

so if i lost the settings.ini.php so i lost merchant key used to encrypt passwords what can i do?