gozzapaul Posted February 14, 2014 Share Posted February 14, 2014 We have a prestashop that has slowed down dramatically (16 seconds page load time). Nobody has been able to identify the problem (although it isn't server or DNS). A developer has suggested upgrading to the latest prestashop release, but we are unsure if this would cause even more issues with modules/theme etc? Any advice very much appreciated. Link to comment Share on other sites More sharing options...
NemoPS Posted February 15, 2014 Share Posted February 15, 2014 I don't think an upgrade would solve this kind of issue, especially since it slowed down all of a sudden. DId you add products massively? Are you on a shared or dedicated space? Did you install any new module recently? Link to comment Share on other sites More sharing options...
gozzapaul Posted February 15, 2014 Author Share Posted February 15, 2014 No big change in product inventory, site is on a dedicated server that has been checked and re-checked by the engineers, no new modules...we are at a loss as to why it has happened? Somebody said it could be due to DNS (we had that corrected), somebody said it could be due to server caching (we had that corrected), somebody said it might be due to file permissions? (have not actioned that yet as they want to charge us to have a look). We are at a loss to be honest Link to comment Share on other sites More sharing options...
gozzapaul Posted February 15, 2014 Author Share Posted February 15, 2014 As a further point. We don't actually know how suddenly it happened as we don't check the front of the site every day. We use the back office every day but this has not been effected? Link to comment Share on other sites More sharing options...
NemoPS Posted February 17, 2014 Share Posted February 17, 2014 Have your php guys profile the application with xdebug, you can at least *probably* find out which script is taking ages Link to comment Share on other sites More sharing options...
gozzapaul Posted February 18, 2014 Author Share Posted February 18, 2014 A very good local developer solved this for me. The issue was a duplicate Paypal module (Paypal & Paypal Pro). He disabled the Paypal module and the site works amazingly quick. No idea why but at least it works! Link to comment Share on other sites More sharing options...
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