Images Not Showing

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Hi,

 

I have been trying to resolve this issue for days but I just can't find the answer. When ever I make a new 

Categories 

and use the upload image button to upload the image it just comes back as blank on the site http://dsd-uk.co.uk/index.php?id_category=6&controller=category&id_lang=1 when I go in to edit the categorie the image is shown http://dsd-uk.co.uk/img/tmp/category_6.jpg but the image url for the main site is showing the image as being at the following location: http://dsd-uk.co.uk/img/c/8-medium.jpg I don't get this why is it doing that?

 

How do I get my images to show, PrestaShop is a great little bit of software but not very easy to resolve issue and I can't find the answer at all?

 

Is there anyway to resolve this.

Any help would be great.

 

Thanks,

Adam.

 

My host has come back with the following answer: The admin section of PrestaShop should provide an area where you can edit the folder or path to where the new product images should be uploaded to and retrieved from. You may like to review their support documentation or contact their tech team for assistance.

 

[walidon]

have you tried to activate the images!

in your BO go to préférences->images then you will see the whole thing! try to activate the ones Under categories until you find which one will show ur categories images!

[Adds]

have you tried to activate the images!

in your BO go to préférences->images then you will see the whole thing! try to activate the ones Under categories until you find which one will show ur categories images!

Hi

Thanks for your reply, I have turned on all the Categories images as you can see from the attached image and still they are not showing up? 

 

[walidon]

regenerate images, clear the cache, in the BO, as well as your browser and see the result!