randvell Posted December 7, 2013 Share Posted December 7, 2013 Hello! I have prestashop 1.5.5 and it is really bad with the product comments. First time, I like all the comments were not sent (known bug in this version), but later i fixed it with the forum instuction. Later I suddenly noticed that the window does not open for commenting - i tryied to load the clear version, but it still was just the same problem My website (sorry, it can load slowly, because it in Russia). You can check that at any products. Sometimes the box appears, sometimes not. What should I do to fix it? Link to comment Share on other sites More sharing options...
NemoPS Posted December 8, 2013 Share Posted December 8, 2013 You have a javascript error on the product page, it might be preventing the window from opening Uncaught Error: VK.Widgets: object #vk_comments_all not found. COuld be related to the theme you use Link to comment Share on other sites More sharing options...
randvell Posted December 9, 2013 Author Share Posted December 9, 2013 You have a javascript error on the product page, it might be preventing the window from opening Uncaught Error: VK.Widgets: object #vk_comments_all not found. COuld be related to the theme you use For all clients this module works fine. Where did you get this error? Thank you Link to comment Share on other sites More sharing options...
NemoPS Posted December 9, 2013 Share Posted December 9, 2013 But didn't you say sometimes the box didn't appear? I get the message on a product page Link to comment Share on other sites More sharing options...
randvell Posted December 9, 2013 Author Share Posted December 9, 2013 But didn't you say sometimes the box didn't appear? I get the message on a product page VK.Widgets - the module for the social commenting. I have problem with the module productcomment =( Link to comment Share on other sites More sharing options...
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