Email translation error.

[Studio1one]

I have a huge problem with my presta 1.5.5.0 version.

On the Email translation part, after I have translate my parts (swedish) and then click save. I got errors and when I go back in to check everythings are gone .

 

How can this happen?

See images

[Radu]

maybe you can reinstall the english language to see if it fixes the problem

[Studio1one]

maybe you can reinstall the english language to see if it fixes the problem

okey?

But I can not understand how that will solve the problem?

We did a new fresh 1.5.5.0 installation and its the same with that, so its a 100% prestashop issue not any extended module or template.

So we can not be the only one who has this problem?

Even if I bring in the english again, the issue is the same when I go into swedish to translate my email template and then click save.

everything goes away like in the picture above.

//Patrik

[Dolke]

This error is similar that Im getting now in my 1.5.4.1 PS.

I checked with the hosting provider and this is not on their side nor it is some permission issue...

You can manually translate email template through FTP. Just navigate to /public_html/mails/ end under your language folder (I'm guessing SE) you should find your templates.

 

This is a way to override the issue. Why this issue happens is most likely explained here >
http://addons-modules.com/forum/viewtopic.php?f=9&t=1919

I hope someone else will comment so we can see if this is really a bug or not.

 

Thanks
Dean
 

[vekia]

if you will install lagnuage again (localization > localization) installator should create these directories, maybe then you will not have issues.

[Dolke]

Like Vekia said,

 

for some unknown reason there are no directories created so re installation of a language should fix the issue.

Still its a bug and seems like nobody fixed it.