Kriter.io Posted November 13, 2013 Share Posted November 13, 2013 (edited) Hello GuysI have upgraded my ps to 1.5.5 but when somebody make an order and choose, as paying method, to pay by bank transfer , no products details are displayed in the order tab but the total is correct and I have to check the order (to see what they bought) by customer's history orders. How can I fix it? Edited November 21, 2013 by falabby (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted November 13, 2013 Share Posted November 13, 2013 Hi, Is that the only broken payment method? Or have you tested all others you use? Link to comment Share on other sites More sharing options...
Kriter.io Posted November 13, 2013 Author Share Posted November 13, 2013 Hi Nemo1, paypal works well. i just have these 2 Link to comment Share on other sites More sharing options...
NemoPS Posted November 13, 2013 Share Posted November 13, 2013 Try reuploading the bankwire folder (in modules/) from a fresh prestashop package Link to comment Share on other sites More sharing options...
Kriter.io Posted November 13, 2013 Author Share Posted November 13, 2013 Hi Nemo1. thanks for your answer. Unfortunately your suggestion does not work. I tried also to force compilation, but it does not work either. Do u have any other suggestion? Link to comment Share on other sites More sharing options...
Kriter.io Posted November 13, 2013 Author Share Posted November 13, 2013 (edited) I have solved part of the problem. Since my version, 1.5.5. was the result of an upgrade, i've just disinstalled and reinstalled the module and now it works fine. Thanks for your help. I mark the topic as solved. Edited November 18, 2013 by falabby (see edit history) Link to comment Share on other sites More sharing options...
Kriter.io Posted November 18, 2013 Author Share Posted November 18, 2013 I marked this topic as solved but today i found out it is not like that. I got an order paid via paypal. On paypal everything is ok, in the tab orders the total amount is ok, but i can see only 3 products over 9 bought even if the total is correct. If i see the horders history by CUSTOMERS' tab i see all 9 products. Why in my email and in ORDERS tab i see only 3 product out of 9? Link to comment Share on other sites More sharing options...
NemoPS Posted November 18, 2013 Share Posted November 18, 2013 Hard to tell, can you try enabling errors if you didn't do it already, as described in my signature? Link to comment Share on other sites More sharing options...
Kriter.io Posted November 18, 2013 Author Share Posted November 18, 2013 Hello Nemo1, I turned ON the error and in the ORDER TAB PAGE i found an error for an old module of cashondelivery with fees (i upgraded my PS version) and i disintalled it. Now i have no errors displaying. It should work now. I'll try to make the same order and i will check. If it will work i will mark the topic as solved again. Thanks Link to comment Share on other sites More sharing options...
Joy Laney Posted November 21, 2013 Share Posted November 21, 2013 My orders are not showing in my back office. I received an email from paypal telling me I received payment or I would not have known it was there. I did a test order through the system myself, went to BO and manually told it to import the order, which then sent me 2 emails: 1 from paypal telling me I had received payment and the second from Prestashop showing I received the order. It is this second email that was missing from my other order. When I reviewed the email, I notice it states that payment was by check even though it was through paypal. Could that be what is causing my problem. How do I fix this? Link to comment Share on other sites More sharing options...
Kriter.io Posted November 21, 2013 Author Share Posted November 21, 2013 Ok, I solved the problem deleting my bankwire module via ftp and then i Instaled it again taken by the latest version of ps just dowloaded. To Joy Laney: I suggest you to open a new topic since it might be a different problem. I suggest you also to turn ON the way to check the errors in prestashop system and to check what it is happening. Link to comment Share on other sites More sharing options...
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