Jump to content

Cannot even install Prestashop due to server error


Recommended Posts

Hello,

I have just uploaded the Prestashop files ready to install it on my server, however I am now getting the dreaded '500 Internal Server Error'.

 

I have removed the .htaccess file and still get this error, I also have tried uploading the files to a different folder and still I get this error.  If i remove all the files, the error goes.. it seems to be just with the prestashop files, all of which I have not edited or even used, as I have not even been able to install the software.

I have googled and looked around on the forums, but it seems most people get this error after they have installed or further down the line..

Anything wrong with the installation files which I need to edit to fix this?

Many thanks!
 

Link to comment
Share on other sites

if you've got internal server error, please turn on error reporting.

then we will see what and where don't work well (full error code)

 
open config/config.inc.php find this line
define('_PS_MODE_DEV_', false);
change to look like this:
define('_PS_MODE_DEV_', true);
Link to comment
Share on other sites

 

if you've got internal server error, please turn on error reporting.

then we will see what and where don't work well (full error code)

 
open config/config.inc.php find this line
define('_PS_MODE_DEV_', false);
change to look like this:
define('_PS_MODE_DEV_', true);

 

 

 

This is not in the config file, however it is in the define.inc.php file.  But this has not helped, there is still the error.

 

Due to the error I am even unable to install the script.

Link to comment
Share on other sites

 

 

But this has not helped, there is still the error.

this code is not solution, this is first step in debug process.

instead of simple 500 internal server error code you will see what and where doesnt work well.

 

 

are you able to check php error log file?

internal server error means that you've got some problems with php, database queries or with apache server configuration.

logs are necessary in this case.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...