kam0200 Posted October 20, 2013 Share Posted October 20, 2013 Hello, How to remove message from my account Your personal ID is 174. Please include it with your e-mail should you experience any problems with your account. It's displayed in my account here is screenshot : http://screencast.com/t/qDu18QZJCo5F I've tried to locate it in translation / tpl / php files / database and I couldn't find it. Where I can remove or translate it ? Thanks, Kamil Link to comment Share on other sites More sharing options...
vekia Posted October 21, 2013 Share Posted October 21, 2013 it looks like you use some non-default module. can you check what modules you've got attached to "MyAccount" hook? you can check it under "modules > positions" tab in your back office - just search for DisplayMyAccount modules list 1 Link to comment Share on other sites More sharing options...
kam0200 Posted October 21, 2013 Author Share Posted October 21, 2013 it looks like you use some non-default module. can you check what modules you've got attached to "MyAccount" hook? you can check it under "modules > positions" tab in your back office - just search for DisplayMyAccount modules list Thanks for hint, I checked and it look like this http://screencast.com/t/oYwGGDisa , Favorite Products v1.0 provided by prestashop but I see in that module and also I couldn't locate where I could hide this text Thanks, Kamil Link to comment Share on other sites More sharing options...
vekia Posted October 21, 2013 Share Posted October 21, 2013 can you for test purposes disable this addon for a while. after disable, does this message appear there? im asking because by default this module shouldn't show this message Link to comment Share on other sites More sharing options...
kam0200 Posted October 21, 2013 Author Share Posted October 21, 2013 I disabled that module, and message is stil there http://screencast.com/t/UdNJ7uyHV It's gone when I remove {$HOOK_CUSTOMER_ACCOUNT} , from my-account.tpl http://screencast.com/t/LOXu3xahm , but then lost "My notifications" block looks like this message comes from other module or .tpl file Thanks, Kamil Link to comment Share on other sites More sharing options...
vekia Posted October 21, 2013 Share Posted October 21, 2013 it is probably in module that you've got right after "favorite products", it's mail alerts probably Link to comment Share on other sites More sharing options...
kam0200 Posted October 21, 2013 Author Share Posted October 21, 2013 I disabled mail alerts module and favourite products and message is still displayed. It display ID that my account has in database. I found something here http://www.prestashop.com/forums/topic/44123-customer-your-personal-information-editing/ but in translation also nothig I found. I download all prestashop files and serach for that sentence and also nothing. That's so odd Link to comment Share on other sites More sharing options...
kam0200 Posted October 21, 2013 Author Share Posted October 21, 2013 I downloaded again all files and I found it was generated by one plugin Numerique (plugin that change order number to higher) <h3>{l s='Your personal ID is' mod='numerique'} {$personalId}. {l s='Please include it with your e-mail should you experience any problems with your account.' mod='numerique'}</h3> Thanks, and we could marked as solved. Link to comment Share on other sites More sharing options...
vekia Posted October 21, 2013 Share Posted October 21, 2013 okay thank you for confirmation i marked this thread as solved exactly as you suggested with regards, Milos Link to comment Share on other sites More sharing options...
Recommended Posts