Problem loading image preferences files

[Sorcha]

Hi.

I'm new to prestashop and am having some serious teething problems. 

 

When I go into my preferences<images and edit e.g small default, medium default etc. The screen I enter is blank! The same this happens when I try to add a new image. 

 

Obviously this is something that I have done by accident but don't know where to start!! Any pointers. 

 

All help appreciated. 

Thanks

[vekia]

hello

 

if you encountered white page it mean that something doesnt work well with php code / htaccess file.

please turn on error reporting, then instead of white page you will see full error code:

 

open config/defines.inc.php

 

find this line

define('_PS_MODE_DEV_', false);

change to look like this:

define('_PS_MODE_DEV_', true);

[Sorcha]

Thanks for that. I've turned on the error report and this is what I've got back.

 

Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /hsphere/local/home/tomsqbt/tomsheehy.com/Prestashop/cache/smarty/compile/39/a0/48/wrt526009d224d7e1.53869194' in /hsphere/local/home/tomsqbt/tomsheehy.com/Prestashop/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /hsphere/local/home/tomsqbt/tomsheehy.com/Prestashop/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/hsphere/local/...', 'compileTemplateSource() #2 /hsphere/local/home/tomsqbt/tomsheehy.com/Prestashop/classes/helper/Helper.php(113): Smarty_Internal_TemplateBase->fetch() #3 /hsphere/local/home/tomsqbt/tomsheehy.com/Prestashop/classes/helper/HelperForm.php(170): HelperCore->generate() #4 /hsphere/local/home/tomsqbt/tomsheehy.com/Prestashop/classes/helper/HelperForm.php(65): in /hsphere/local/home/tomsqbt/tomsheehy.com/Prestashop/tools/smarty/sysplugins/smarty_internal_write_file.php on line 44

[Sorcha]

Actually, just to update you. I am getting similar errors on several of my pages 

the url for my site is http://tomsheehy.com/Prestashop. A lot of my links are not working like delivery, store locator, terms and conditions etc. 

 

Thanks again for any help

Sorcha