[SOLVED] BUG Prestashop 1.5.5 Shipping

[tkrm]

Under >Countries>Australia , if I enable "has states?", when testing the checkout I get the dreaded

 

"There are no carriers that deliver to the address you selected."

 

regardless of how I set up zones and carriers. This in Guest checkout. (Haven't tried with setting up an account yet)

 

If I disable "Has states?" the shipping works correctly, but then it does not display the 'state' in the address.

 

I have tried zones as:

 

'Australia' - works when "has states?" not enabled

'Australia New South Wales' 

'New South Wales Australia' (as an example of one state)

'New South Wales'

 

I have also tried re-arranging the address format - countries>Australia (where you set 'first:name' 'last:name' etc etc) which makes no difference to the shipping.

 

Despite having zip/post codes, that is no guarantee that a particular zip code is in a particular state.

For example, my zip code is 5266 in South Australia, but it is also in 2 other states of Australia.

 

All countries except Australia and New Zealand have been unticked, as i am only selling to these two countries to start with.

Edited September 30, 2013 by tkrm (see edit history)

[NemoPS]

Hi!

Can you check if those states are marked as belonging to the correct zone as well as country?

[tkrm]

How or where do I check that?

 

They don't show up in Zones unless i manually add them and there is nowhere I can find to associate them with anything.

[tkrm]

Any solution to this problem yet?

 

Apart from adding payment solutions, this is the last part stopping my shop going live.

Edited September 30, 2013 by tkrm (see edit history)

[NemoPS]

This is what I meant:

 

http://awesomescreenshot.com/0951rruo94

 

Are they assigned to the correct zone as well as country?

[tkrm]

Thanks Nemo, 

 

I couldn't see the wood for the tree's. - old farts disease 

 

For some reason I was looking under >countries for it instead of >states.

 

Problem fixed

[rxsy2002]

I dont quite understand how assigning correct states to the zones helps.  When i go to the states listed, there are no states of Australia.  Also if i try to add new states, i cant find Australia in the drop down list for Countries.

[NemoPS]

You should try and check if australia has been set has 'contains states' in its properties