Deleting a Credit Slip

[Kenichi]

Hello,

 

I am using PrestaShop 1.5 and when I go to Orders > Credit slips there is no trash can icon or any kind of Actions column. How can I delete a credit slip?

 

Thanks!

[RCP90]

Hello,

 

Maybe this tutorial will help you, it is for 1.5, it explains how to delete the credit slip.

http://www.inmotionh...ete-credit-slip

 

I hope it does work for you 

Edited September 3, 2013 by RCP90 (see edit history)

[Kenichi]

 

Hello,

 

Maybe this tutorial will help you, it is for 1.5, it explains how to delete the credit slip.

http://www.inmotionh...ete-credit-slip

 

I hope it does work for you 

 

 

Yeah I thought it should be that simple but there are no checkboxes or trash can icons that display. The only thing available is to view the credit slip as a PDF.

[eugeneooi]

I'm also facing the same problem. I accidentally created a credit slip when customer has not paid me. How can I cancel/delete the credit slip. Please help!

[eugeneooi]

Can anyone help?

[eugeneooi]

Does anyone know what to do? How can I delete credit slips?

[Vinosensis]

Same issue here

[Brighteyes]

Here too, anyone figured this out?

[pierpul]

Please, please, please!! Does anyone know what to do? How can I delete credit slips?

[Brighteyes]

Try this mate, worked for me.....

 

http://www.prestashop.com/forums/topic/191037-free-delete-orders-module/

[Brighteyes]

Ah sorry, wrong module :  /

 

I had to delete my credit slip directly from the database in the end

[HavanA]

You can use StoreManager for Prestashop. That software has a function to delete credit slips. 

[pierpul]

You can use StoreManager for Prestashop. That software has a function to delete credit slips. 

It would good, but....it's too expensive...

Can I delete one (last) credit slip manually?

Please, help me. 

I don't know....in database...but...where??

[Brighteyes]

It's the table ps_order_slip you need, just delete the appropriate row (see screenshot)

[HavanA]

 

 

It would good, but....it's too expensive...

A full functional free trial is not expensive ;-)

 

But deleting the rows as described by Brighteyes is a free shortcut.

[pierpul]

Thank you very much Brighteyes and HavanA.

Now I've resolved with Brighteyes's suggest.

I've delete in ps_order_slip the appropriate row.

Thanks to all! ;-)

[pierpul]

UPDATE :-(: 

All solved, in the sense that I was able to cancel the credit note. But I noticed that creating a new one, it was awarded the number next to the gate, creating a hole. 

In my example, I had credit notes 1, 2, 3 and 4. I've erased the number 4. Creating a new one, has been assigned the number 5! Now I have a hole at number 4. 

How can I make, after deleting the last note of credit, creating the next take his number? thanks

P.S.

Excuse me for my bad english...

[thedonutman]

I did a mistake and created a credit slip for a customer. I searched and searched for a solution, but to no avail. Fortunately I ended up in this read and found the solution posted by Brighteyes. I logged into SQL-Manager and deleted the appropriate row, just like he explained and everything now works! Just wanted to say THANK YOU - if you were here I'd buy you a donut. Cheers!

[Nickovitshj]

On 4/13/2014 at 12:32 PM, pierpul said:

UPDATE :-(: 

 

All solved, in the sense that I was able to cancel the credit note. But I noticed that creating a new one, it was awarded the number next to the gate, creating a hole. 

 

 

In my example, I had credit notes 1, 2, 3 and 4. I've erased the number 4. Creating a new one, has been assigned the number 5! Now I have a hole at number 4. 

 

 

How can I make, after deleting the last note of credit, creating the next take his number? thanks

 

 

P.S.

 

 

Excuse me for my bad english...

 

Anyone with a solution for this issue?
I should create a record with this ID for the next credit slip we create.

[Open Presta]

you can try this solution : https://addons.prestashop.com/en/customer-service/85473-credit-slips-manager.html