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Switching between hosting providers. Issue with DB server name.


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Hi to all,

 

I migrated my website to another hosting provider.

 

They told me that they use word "myql" for mySQL server instead "localhost".

 

I changed that in settings.inc.php file but my website is not loading.

 

Do I need to change this somewhere else to?

 

Ty in advance

Dean

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My website is loading but after a while it timeouts

 

I didnt change my DNS yet. Instead I added IP and a domain name in my hosts file.

 

I did also:

 

* cleared my browser cash and cookies.

* deleted cash files from cash/smarty and cash/compile folders

Edited by Dolke (see edit history)
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And this is for the fornt office or the back office, or both?

 

When the database is not connecting, you will recieve a message like "Warning: mysql_query() [function.mysql-query]: Access denied for user".

 

Enable display_errors to see if this appears.

And you can try also in smartti config file to change to true this:

// Production mode

$smarty->debugging = false;

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I didint change DNS and I don't want to change it just yet.

 

I added new server IP address and beside that I added my domain name in the hosts file on my PC.

 

So beside settings.inc.php there is no other place where I state mySQL host name?

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Guys I think I misspelled IP in the hosts file...

 

I'm hitting the server now but there is another problem.

 

When I go to my website now Im hiting hosting provider parking page of some kind:

http://www.screencast.com/t/DkokRBYm

 

And when I go to my admin URL Im getting this error:

Link to database cannot be established: SQLSTATE[HY000] [2000] mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool to reset your password with the command SET PASSWORD = PASSWORD('your_existing_password'). This will store a new, and more secure, hash value in mysql.user. If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove the old-passwords flag from your my.cnf file

 

New server has php version 5.4.17

Edited by Dolke (see edit history)
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Here are some resources on this issue:

 

http://stackoverflow.com/questions/1575807/cannot-connect-to-mysql-4-1-using-old-authentication

http://forge.prestashop.com/browse/PSCFV-6427

http://forge.prestashop.com/browse/PSCFV-5931

 

This seems like server issue rather then PS but as I don't have root access to my server and customer support doesnt work on weekends at my provider is there a way to fix this without them involved?

 

Ty

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  • 3 months later...

can you help me with this problem?

 

 

/* Debug only */ define('_PS_MODE_DEV_', true); if (_PS_MODE_DEV_) { @ini_set('display_errors', 'on'); @error_reporting(E_ALL | E_STRICT); define('_PS_DEBUG_SQL_', true); /* Compatibility warning */ define('_PS_DISPLAY_COMPATIBILITY_WARNING_', true); } else { @ini_set('display_errors', 'off'); define('_PS_DEBUG_SQL_', false); /* Compatibility warning */ define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false); } define('_PS_DEBUG_PROFILING_', false); define('_PS_MODE_DEMO_', false); $currentDir = dirname(__FILE__); if (!defined('PHP_VERSION_ID')) { $version = explode('.', PHP_VERSION); define('PHP_VERSION_ID', ($version[0] * 10000 + $version[1] * 100 + $version[2])); } /* Directories */ define('_PS_ROOT_DIR_', realpath($currentDir.'/..')); define('_PS_CLASS_DIR_', _PS_ROOT_DIR_.'/classes/'); define('_PS_CONTROLLER_DIR_', _PS_ROOT_DIR_.'/controllers/'); define('_PS_FRONT_CONTROLLER_DIR_', _PS_ROOT_DIR_.'/controllers/front/'); define('_PS_ADMIN_CONTROLLER_DIR_', _PS_ROOT_DIR_.'/controllers/admin/'); define('_PS_OVERRIDE_DIR_', _PS_ROOT_DIR_.'/override/'); define('_PS_TRANSLATIONS_DIR_', _PS_ROOT_DIR_.'/translations/'); define('_PS_DOWNLOAD_DIR_', _PS_ROOT_DIR_.'/download/'); define('_PS_MAIL_DIR_', _PS_ROOT_DIR_.'/mails/'); define('_PS_PDF_DIR_', _PS_ROOT_DIR_.'/pdf/'); define('_PS_ALL_THEMES_DIR_', _PS_ROOT_DIR_.'/themes/'); define('_PS_IMG_DIR_', _PS_ROOT_DIR_.'/img/'); if (!defined('_PS_MODULE_DIR_')) define('_PS_MODULE_DIR_', _PS_ROOT_DIR_.'/modules/'); define('_PS_CAT_IMG_DIR_', _PS_IMG_DIR_.'c/'); define('_PS_STORE_IMG_DIR_', _PS_IMG_DIR_.'st/'); define('_PS_PROD_IMG_DIR_', _PS_IMG_DIR_.'p/'); define('_PS_SCENE_IMG_DIR_', _PS_IMG_DIR_.'scenes/'); define('_PS_SCENE_THUMB_IMG_DIR_', _PS_IMG_DIR_.'scenes/thumbs/'); define('_PS_MANU_IMG_DIR_', _PS_IMG_DIR_.'m/'); define('_PS_SHIP_IMG_DIR_', _PS_IMG_DIR_.'s/'); define('_PS_SUPP_IMG_DIR_', _PS_IMG_DIR_.'su/'); define('_PS_COL_IMG_DIR_', _PS_IMG_DIR_.'co/'); define('_PS_TMP_IMG_DIR_', _PS_IMG_DIR_.'tmp/'); define('_PS_UPLOAD_DIR_', _PS_ROOT_DIR_.'/upload/'); define('_PS_TOOL_DIR_', _PS_ROOT_DIR_.'/tools/'); define('_PS_GEOIP_DIR_', _PS_TOOL_DIR_.'geoip/'); define('_PS_SWIFT_DIR_', _PS_TOOL_DIR_.'swift/'); define('_PS_GENDERS_DIR_', _PS_IMG_DIR_.'genders/'); define('_PS_FPDF_PATH_', _PS_TOOL_DIR_.'fpdf/'); // @deprecated will be removed in 1.6 define('_PS_TCPDF_PATH_', _PS_TOOL_DIR_.'tcpdf/'); define('_PS_TAASC_PATH_', _PS_TOOL_DIR_.'taasc/'); define('_PS_PEAR_XML_PARSER_PATH_', _PS_TOOL_DIR_.'pear_xml_parser/'); define('_PS_CACHE_DIR_', _PS_ROOT_DIR_.'/cache/'); /* BO THEMES */ if (defined('_PS_ADMIN_DIR_')) define('_PS_BO_ALL_THEMES_DIR_', _PS_ADMIN_DIR_.'/themes/'); /* settings php */ define('_PS_TRANS_PATTERN_', '(.*[^\\\\])'); define('_PS_MIN_TIME_GENERATE_PASSWD_', '360'); if (!defined('_PS_MAGIC_QUOTES_GPC_')) define('_PS_MAGIC_QUOTES_GPC_', get_magic_quotes_gpc()); define('_CAN_LOAD_FILES_', 1); /* Order states Order states has been moved in config.inc.php file for backward compatibility reasons */ /* Tax behavior */ define('PS_PRODUCT_TAX', 0); define('PS_STATE_TAX', 1); define('PS_BOTH_TAX', 2); define('_PS_PRICE_DISPLAY_PRECISION_', 2); define('PS_TAX_EXC', 1); define('PS_TAX_INC', 0); define('PS_ORDER_PROCESS_STANDARD', 0); define('PS_ORDER_PROCESS_OPC', 1); define('PS_ROUND_UP', 0); define('PS_ROUND_DOWN', 1); define('PS_ROUND_HALF', 2); /* Registration behavior */ define('PS_REGISTRATION_PROCESS_STANDARD', 0); define('PS_REGISTRATION_PROCESS_AIO', 1); /* Carrier::getCarriers() filter */ // these defines are DEPRECATED since 1.4.5 version define('PS_CARRIERS_ONLY', 1); define('CARRIERS_MODULE', 2); define('CARRIERS_MODULE_NEED_RANGE', 3); define('PS_CARRIERS_AND_CARRIER_MODULES_NEED_RANGE', 4); define('ALL_CARRIERS', 5); /* SQL Replication management */ define('_PS_USE_SQL_SLAVE_', 0); /* PS Technical configuration */ define('_PS_ADMIN_PROFILE_', 1); /* Stock Movement */ define('_STOCK_MOVEMENT_ORDER_REASON_', 3); define('_STOCK_MOVEMENT_MISSING_REASON_', 4); /** * @deprecated 1.5.0.1 * @see Configuration::get('PS_CUSTOMER_GROUP') */ define('_PS_DEFAULT_CUSTOMER_GROUP_', 3); define('_PS_CACHEFS_DIRECTORY_', _PS_ROOT_DIR_.'/cache/cachefs/'); /* Geolocation */ define('_PS_GEOLOCATION_NO_CATALOG_', 0); define('_PS_GEOLOCATION_NO_ORDER_', 1); define('MIN_PASSWD_LENGTH', 8); define('_PS_SMARTY_NO_COMPILE_', 0); define('_PS_SMARTY_CHECK_COMPILE_', 1); define('_PS_SMARTY_FORCE_COMPILE_', 2); define('_PS_SMARTY_CONSOLE_CLOSE_', 0); define('_PS_SMARTY_CONSOLE_OPEN_BY_URL_', 1); define('_PS_SMARTY_CONSOLE_OPEN_', 2); define('_PS_JQUERY_VERSION_', '1.7.2');
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Warning: require_once(_PS_TOOL_DIR_smarty/Smarty.class.php) [function.require-once]: failed to open stream: No such file or directory in /home/aerishs1/public_html/baluoto/config/smarty.config.inc.php on line 29

Fatal error: require_once() [function.require]: Failed opening required '_PS_TOOL_DIR_smarty/Smarty.class.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/aerishs1/public_html/baluoto/config/smarty.config.inc.php on line 29

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