[solved] view my shopping cart problem

[sirvova]

Hi,

 

I have a problem with shopping cart and can't find solution to resolve it. When I add products to shopping cart and then press view my shopping cart or checkout I am getting 500 error, but if there is no products in shopping cart it works and redirects me to http://mydomain.com/order

 

Everything was working later, but I erased old products and added new ones, also made some changes in delivery zones, countries, regions.

 

Please help

Edited August 19, 2013 by sirvova (see edit history)

[vekia]

if you've got 500 internal server error, try to turn error reporting on in your store and then - try to open shopping cart once again. You will see more informations about error that occured in your website. Please paste here the error code, i will try to help with pleasure

[sirvova]

Here is the error:

 

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /public_html/......../tools/smarty/sysplugins/smarty_internal_templateparser.php on line 2849

[vekia]

it means that your script exceeded all available ram memory resources. The easiest thing to fix: just use better hosting.

 

i know that this may be problematic, so in this case you will have, for example, turn off unused modules (uninstall and disable them)

 

 

btw. you use nondefault template? and what ps version?

[sirvova]

i use default theme of ps 1.5.4.1

[sirvova]

removed some modules and get this:

 

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/...../public_html/...../tools/smarty/sysplugins/smarty_internal_compile_private_print_expression.php on line 119

[vekia]

still the same, memory limit exceeded

take a look here: http://www.prestashop.com/forums/topic/246549-big-problem-order-step-2-doesn%C2%B4t-appear-on-1540/page__st__20

[sirvova]

just contacted my hosting provider and they fixed the issue. Thank you vekia for your help