[SOLVED] shop is deactivated, but still live

[angelacory]

Under Preferences/Maintenance the enable shop is checked off for No. But when I look at the Configuration checklist I have a warning that the shop is enabled. (And yes, it's live.)

[benjamin utterback]

HI angelacory, welcome to the forum! we are glad to have you with us! Tell me, do you have your IP listed under Preferences>Maintenance

[angelacory]

Yes, I have an IP listed there.

[vekia]

under the preferences > maintenance

if you change the "enable shop" to off, this value stay as "off" even after page refresh?

 

you can paste url to your store, then we will check it if it is under the "maintenance"

 

i suppose that you see the store because your ip is on "whitelist" exactly as Benjamin suggested above.

[benjamin utterback]

Just remove the IP from the field and refresh your store.

 

Let me know how it goes!

[angelacory]

I was able to verify the website off-site. It is in maintenance mode. I tried removing the IP from the field and refreshed the store. Not sure why the Configuration Checklist on the main page still gives a warning that the shop is enabled.