4gmarine Posted August 7, 2013 Share Posted August 7, 2013 (edited) Hello, I started with a fresh template and used the Perstashop cleaner to delete all default data. I also used the fix functionality errors. When my products and categories were loaded my categories return errors, None of them work. I have 16000 products on my store. can anyone help? This is the error when clicking on a category [an error occurred while processing this directive] Edited August 7, 2013 by 4gmarine (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 7, 2013 Share Posted August 7, 2013 Hi! Welcome to the forum! Glad to have you with us. hmm the PSCleaner deletes all the data on your store. You already loaded your products and then used the PS Cleaner? Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 (edited) No I have been trying to get my shop working for a couple of months and had just been plagued with problems, very slow store as well as many other issues, I have deleted my data base and rebuilt my store several times. so what i did the last time i loaded Prestashop was to delete all the default data from my template and ticked the find and fix functionality errors before i started to load products. All the products loaded fine but when I completed the loading of products and categories and tested the categories this was the error i received. I have tried to delete the categories block and reinstall and that did not work. I found that if i delete my smarty cache the categories will work just until the cache reloads the data. I also found if i click on the manufacturer the products for that manufacturer will load just fine. I could really use some help on this. my store is www.4gmarine.com thanks for any help you can give. I am on a VPS server with Bluehost Edited August 8, 2013 by 4gmarine (see edit history) Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 (edited) Ben, Can you give me any guidance on how I might go about repairing the issues I am having with my categories? Thanks Edited August 8, 2013 by 4gmarine (see edit history) Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 I really do not want to rebuild my shop if I can avoid it but I will if it the only solution to the problem. Thanks Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 8, 2013 Share Posted August 8, 2013 Hey 4gmarine, sorry about the delay. Can you take a screenshot of your Preferences Performance? What template are you using? Have you tried the default template? Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 yes I am using the default template, I used Presta theme maker to make some minor changes but nothing custom and no custom or additional modules. I can give you a screen shot but are you looking for advanced under performance tab in the front office? Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 (edited) attached are my performance settingsPrestashop Performance.pdfNot sure if it makes a diffrence with this problem but i did install APC PECL on my server as well as Gzip in my .htaaccess file Edited August 8, 2013 by 4gmarine (see edit history) Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 Here are my config settings also Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 8, 2013 Share Posted August 8, 2013 Okay, can you tell me what your permissions set for your Folders and Files. [an error occurred while processing this directive] This is a server side error usually caused by permissions. Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 (edited) I did not make any changes to permissions, what ever they were set to as the default. maybe this is the problem.Where would i make changes to edit them? Administration tab under permissions? Edited August 8, 2013 by 4gmarine (see edit history) Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 Ok i figured out how to change folder permissions do i need to change all of them or just certain ones? Thanks Link to comment Share on other sites More sharing options...
4gmarine Posted August 8, 2013 Author Share Posted August 8, 2013 i Used one click install from bluehost do i still need to change file and folder permissions? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now