[email protected] Posted July 28, 2013 Share Posted July 28, 2013 Hi, two weeks after start using prestashop, I have problem with administration. Half of button doesn´t work and etc. creating new product, can´t load tabs, but menu is OK. Could you help me? Thanks Jakub Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted July 28, 2013 Share Posted July 28, 2013 Hi Jakub, with the blank screen from that tab, lets see if we can get more information, try this, make sure to do search if you get error reported...then report back here http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/ Link to comment Share on other sites More sharing options...
[email protected] Posted July 28, 2013 Author Share Posted July 28, 2013 Thanks for answer! I have tried it, but in log directory is only this bug from another day *ERROR* 2013/07/08 - 20:44:47: Property CsMegaMenuClass->width is not valid at line 837 in file classes/ObjectModel.php One example of problem, in Avandvance Parameters > Performances there are all tabs, but Save button doesn´t work. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted July 28, 2013 Share Posted July 28, 2013 things that make us go hum. back office-->advanced parms-->configuration information scroll down to 'check your configuration'.... is prestashop reporting all is ok? or are there permissions problems..etc Link to comment Share on other sites More sharing options...
[email protected] Posted July 28, 2013 Author Share Posted July 28, 2013 Required parameters: OK Optional parameters: OK You mean this? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted July 28, 2013 Share Posted July 28, 2013 yes, that is what I meant... again hum....I've seen this when there were permission issues...but we should have seen this in the report...(I think) did you always have this language in your back office? please try to remember anything you might have loaded modules/themes/laguage pack etc.. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted July 28, 2013 Share Posted July 28, 2013 also what is your version of ps? and in the same report I showed you earlier, what are the changed files if any? Link to comment Share on other sites More sharing options...
[email protected] Posted July 28, 2013 Author Share Posted July 28, 2013 No, I have Czech language in back office...now I can´t not switch it to EN Themes - CS Babystore Modules - From the theme babystore Languages - CZ Changed files - still loading Prestashop 1.5.4. All was allready working until this weeknend...But I don´t remember what was last change in presta... Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted July 28, 2013 Share Posted July 28, 2013 was the back office in another language and you switched to cz? is the an upgraded shop? check your admin folder's permissons, generally it should be 755, subfolders 755, files 644 I'm running out of 'guesses'... Link to comment Share on other sites More sharing options...
[email protected] Posted July 28, 2013 Author Share Posted July 28, 2013 language: yes Upgraded shop: no, full new installation permissions: 755, 755, 644 - OK Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted July 28, 2013 Share Posted July 28, 2013 so you switched from another language to cz, do I understand you correctly? and you can not switch back to english, this from something you said earlier, yes? Link to comment Share on other sites More sharing options...
[email protected] Posted July 28, 2013 Author Share Posted July 28, 2013 yes...I can´t use Save button:)...I will try new installation Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted July 28, 2013 Share Posted July 28, 2013 ok, make sure to select the language pack of the prime language you are going to use....let us know how it goes Link to comment Share on other sites More sharing options...
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