squareone Posted July 18, 2013 Share Posted July 18, 2013 (edited) Hi all: Below are the settings for my country: firstname lastname address1 address2 city State:name postcode Country:name phone Customer:email All is showing up properly on my Order Details email except the phone number. It is not appearing and it is required. How do I get the phone number to appear? Edited July 21, 2013 by squareone (see edit history) Link to comment Share on other sites More sharing options...
squareone Posted July 19, 2013 Author Share Posted July 19, 2013 Thought this would be a easy one. No one has an answer? Link to comment Share on other sites More sharing options...
bellini13 Posted July 19, 2013 Share Posted July 19, 2013 are you testing with phone or mobile? The format above will only show the phone Link to comment Share on other sites More sharing options...
squareone Posted July 19, 2013 Author Share Posted July 19, 2013 are you testing with phone or mobile? The format above will only show the phone Both Link to comment Share on other sites More sharing options...
bellini13 Posted July 20, 2013 Share Posted July 20, 2013 What version of Prestashop are you using? Is this the email from mail alerts or the email that the customer receives or both? Link to comment Share on other sites More sharing options...
squareone Posted July 21, 2013 Author Share Posted July 21, 2013 My mistake. I entered the mobile phone option and now the phone numbers are appearing. Thank you Link to comment Share on other sites More sharing options...
josephsun Posted October 11, 2013 Share Posted October 11, 2013 hi how u enter mobile phone option? i have same problem Link to comment Share on other sites More sharing options...
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