victor8117 Posted June 22, 2013 Share Posted June 22, 2013 Can someone help. I have tried everything and I can not get my header logo to change from the default one? I have tried all sizes of the pirture and file formats. I dont know what else to do? Thanks Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 what prestashop version you use, and what template? I think that your logo is hardcoded in the template (if you use non-default theme) Link to comment Share on other sites More sharing options...
PascalVG Posted June 23, 2013 Share Posted June 23, 2013 (edited) Hi Victor, can you provide a URL to your site, so we can have a look? Normally you can change the logo by just uploading a new logo using the preferences->theme page and then scroll down to 'appearance' block. There you see a 'upload header logo' Hope this helps, pascal N.B. you can use jpg, gif or png files. if you use gif/png files, don't forget to change the setting at: preferences->images, scroll down and select as 'image quality': use png for all images Edited June 23, 2013 by PascalVG added file formats (see edit history) Link to comment Share on other sites More sharing options...
victor8117 Posted June 23, 2013 Author Share Posted June 23, 2013 http://www.sehw-cart.com/index.php Here is the URL. I just dowloaded the shop this week so I am using the most current version. I go to preferences and themes to where it says to change it but it won't work. I upload the file hit the save button at the top and nothing happens? Link to comment Share on other sites More sharing options...
vekia Posted June 23, 2013 Share Posted June 23, 2013 hello the problem is only in front office? i meanthat when you upload file in the back office (under the preferences > themes tab) new logo appears there? Link to comment Share on other sites More sharing options...
victor8117 Posted June 23, 2013 Author Share Posted June 23, 2013 No it will not show up there either. Link to comment Share on other sites More sharing options...
vekia Posted June 23, 2013 Share Posted June 23, 2013 it may be related to the permissions, check please permissions to the img/logo.jpg file if it is possible - change it to 777 (for test purposes only) Link to comment Share on other sites More sharing options...
victor8117 Posted June 23, 2013 Author Share Posted June 23, 2013 The permissions on my computer or on the back office? Also I have been trying to add pictures to my slide show on the front page and it will not work either Link to comment Share on other sites More sharing options...
vekia Posted June 24, 2013 Share Posted June 24, 2013 where you've got your prestashop installed? On localhost on or remote server? i talked about permissions to prestashop directories / files (chmod) Link to comment Share on other sites More sharing options...
PascalVG Posted June 25, 2013 Share Posted June 25, 2013 Did you turn smarty off caching and choose 'force compilation' of files (only while developing)? Advanced parameters -> Optimize. Link to comment Share on other sites More sharing options...
henzan02 Posted June 25, 2013 Share Posted June 25, 2013 I tried to change the logo through the back office - preferences-images - Use PNG only if the base image is in PNG format - regenerate thumbnails and clearing cache but still store logo changed to. jpeg. I tried to hard code in the header. tpl, and succeeded but when I activate the friendly url, logo turned into 404.gif. I use the Indonesian language for my website. Link to comment Share on other sites More sharing options...
PascalVG Posted June 27, 2013 Share Posted June 27, 2013 Hi Henzan, The file ALWAYS gets the extention jpg, EVEN if the file is a gif or png. It doesn't convert it to jpg, it just RENAMES it. (Not sure why they did it, probably to simplify referencing to the file.) So it will still be a png or gif file, even when the name doesn't show it. You can try it with a png file with a transparent background. jpg doesn't have transparency, so if it shows the transparent background, it works. My 2 cents, pascal Link to comment Share on other sites More sharing options...
FloreG Posted March 30, 2016 Share Posted March 30, 2016 Hello, I have the same issue. I have changed my logo under the preferences > themes tab. the logo appears in back office but not in front office. I tried Jpeg and png but it doesn't change anything. If I swap back to the original Bootstrap template from Prestshop, there my logo appears. The problem is only on the JMS Megamall template I just bought with the version Prestashop 1.6.1.4. How can I fix that? Thanks, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now