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Statistics Visits and Visitors not working.


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Hello!

Module Visits and Visitors is showing as "installed", but there are no visitors in the counter. It can't be, because at least I am on the site! Besides that, other counter at my site shows 40 visitors a day. Help me please.

Thank you.

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I think it's enough if I move the module "data mining" to footer...

 

I logged in specially to thank you for this solution.

Yes it works perfectly even with Presta 1.6 :)

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Hi, You can simply reset this module 'Data mining for statistics' and it itself move hook to footer. Go to Back Office -> Modules. Find 'Data mining for statistics' and push right side 'Configure' button to drop down it and press to 'Reset'.

It's helped me, I use PrestaShop 1.6.1.11.

 Thanks to all previous users for information - it's was very helpful.

Edited by sassbar (see edit history)

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Hi.

I have JS error in module "Visits and Visitors". 

nv.d3.min.js return Uncaught TypeError: Cannot read property 'data' of undefined.

Drawer.php return: {"axisLabels":{"xAxis":null,"yAxis":null},"data":[{"values":[{"x":10,"y":0},{"x":11,"y":0}],"key":"Number of visits and unique visitors"},{"values":[{"x":10,"y":0},{"x":11,"y":0}],"key":"Visits"}]}

But I have some data about visitors, module show totals:

Total visits: 187551

Total visitors: 184222

Can someone help me with these errors?

Prestashop version 1.7.4.2, Visits and Visitors version 2.0.2, NVD3 Charts version 2.0.1, Data mining for statistics 2.0.0

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On 1/13/2020 at 9:49 AM, JanisR said:

I have JS error in module "Visits and Visitors". 

nv.d3.min.js return Uncaught TypeError: Cannot read property 'data' of undefined.

Anyone have any ideas what could be the problem?

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53 minutes ago, JanisR said:

Anyone have any ideas what could be the problem?

URL of your site to check the problem onsite is?

You are using non-native theme OR addons. If yes disable them. Seems that another non default thing is interacting wrongly with native Prestashop code.

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