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Loyalty Program cannot generate vouchers


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Hi, I created a Loyalty Program rule at my store, after placing an order I went to generate vouchers for next order. However, by clicking "Transform my points into a voucher of $2.00", it goes to a fresh page but I don't see any voucher was created. The configure setting of loyalty program module was correct. Then what am I missing? Why it generated to "No vouchers yet." I don't understand. Please help me..

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Hi, I created a Loyalty Program rule at my store, after placing an order I went to generate vouchers for next order. However, by clicking "Transform my points into a voucher of $2.00", it goes to a fresh page but I don't see any voucher was created. The configure setting of loyalty program module was correct. Then what am I missing? Why it generated to "No vouchers yet." I don't understand. Please help me..

 

What version of prestashop and what version of the loyality module?

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  • 8 months later...

Any resolution on this issue.

 

I have a similar problem with 1.5.6

 

When I try to generate a voucher from loyalty points the page crash and I get the following

 

Oops, something went wrong.

Try to refresh this page or feel free to contact us if the problem persists.

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  • 1 month later...
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