wily9 Posted February 5, 2013 Share Posted February 5, 2013 hey everyone, i've have serious problem when i am installing prestashop into my hosting, i upload it with FTP, after that somethings wrong with the red sign "php-magic-quotes-option-is-off-recommended". But when i test to localhost with wampserver, everything is exactly right. so i deleted all data in /public_html/domain.com through FTP, and i upload the prestashop again, but when im starting to open my domain in web browser i just have my page blank, nothing on it, could somebody help me please..im very amateur with this,, thanks Link to comment Share on other sites More sharing options...
Presta Ecommerce Posted February 5, 2013 Share Posted February 5, 2013 Hello, Can you check your error log? It should be located in your hosting panel. Kind Regards, Vladeta Radovanovic presta-ecommerce.com Link to comment Share on other sites More sharing options...
wily9 Posted February 5, 2013 Author Share Posted February 5, 2013 how i check the error log? which one part in cpanel? Link to comment Share on other sites More sharing options...
Presta Ecommerce Posted February 5, 2013 Share Posted February 5, 2013 You can find menu item called "error log" in cpanel. Kind regards, Vladeta Radovanovic presta-ecommerce.com Link to comment Share on other sites More sharing options...
wily9 Posted February 5, 2013 Author Share Posted February 5, 2013 oh i see, i got this message: 2013-02-05 10:22:22.360 [iNFO] [HTAccess] Updating configuration from [/home/dishwash/public_html/sokyashop.com/.htaccess] what's that mean? Link to comment Share on other sites More sharing options...
wily9 Posted February 5, 2013 Author Share Posted February 5, 2013 i fix this with softaculous in cpanel, and overwrite my old data,, thanks for helping me Valdeta Regards Wily Link to comment Share on other sites More sharing options...
Presta Ecommerce Posted February 5, 2013 Share Posted February 5, 2013 You're welcome Kind regards, Vladeta Radovanovic presta-ecommerce.com Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 5, 2013 Share Posted February 5, 2013 Hello, thank you for the community Support PrimeCTRL. I will go ahead and mark this thread as solved. Happy Selling! Link to comment Share on other sites More sharing options...
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