unders Posted October 25, 2012 Share Posted October 25, 2012 Hi, I wanted to report a possible problem with the 1.5.2 version of prestashop. During checkout, when you go from basket to checkout, after logging in, the system does not continue going forward, but back to the cart or on my account. In particular, if the registration page does not activate the form to the address, the system reports going back to the cart page. Instead, if the registration page is enabled the form to the address, the check process reverts back to the 'my account' page. In addition, the login page / registration, there is no progress bar shown with the step "LOGIN". I think it's a bug because I tested with version 1.4.9 and do not have this problem, checkout continues regularly. Be aware that the problem occurs on a new installation with product demos, so no customization or modules installed afterwards. No solution? Thank you. 1 Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 25, 2012 Share Posted October 25, 2012 Hello unders, if you familiar with error reporting, you can turn it on and it will give us more information needed to solve the problem. What is the URL to your website? You can go into your /config/config.inc.php and change the line that says "Display Errors" to "On" around line 29 Make sure you create a backup before you do any changes. Link to comment Share on other sites More sharing options...
unders Posted October 25, 2012 Author Share Posted October 25, 2012 Hi, tank you for reply. I test prestashop in local, not here online now. I set Display errors to On, where i can see the errors? Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 25, 2012 Share Posted October 25, 2012 You should be able to see the errors in your front office or back office. Also, have you tried to clear you cache and cookies? Tried other browsers? Link to comment Share on other sites More sharing options...
unders Posted October 25, 2012 Author Share Posted October 25, 2012 cant see errors. I clear cache and cookies, try with mozilla and explorer. Later or tomorrow i try on other computer and try installation on remote hosting. Repeat, the version 1.4.9 not have problem! You on your prestashop 1.5.2 , in the login/registration page, have bar with step of order? Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 25, 2012 Share Posted October 25, 2012 Hello, one more thing, if you go to Preferences/ Orders/ can you change order process and try it again, and then switch back. Maybe this would work. Link to comment Share on other sites More sharing options...
unders Posted October 25, 2012 Author Share Posted October 25, 2012 hi, i have this problem with standard checkout with 5 step. The rapid checkout all ok. Link to comment Share on other sites More sharing options...
unders Posted October 26, 2012 Author Share Posted October 26, 2012 Hi, you can test on this link: http://www.iscpoint.com/prestashop You make a test order. In the checkout, after registration, the system non redirect on 3° step, but redirect in the 'my account' page. You can see in the login/registration page, not here the bar with step of order. This is not my problem, problem of platform. Why you or other person not see this ? Tank you. Link to comment Share on other sites More sharing options...
unders Posted October 28, 2012 Author Share Posted October 28, 2012 Hi, maybe i solved the problem. Tomorrow make other test and post the solution. I see that nobody is talking about this problem. I want know if you of the staff know or not this bug. Tank you. Link to comment Share on other sites More sharing options...
orangskye Posted November 8, 2012 Share Posted November 8, 2012 I have this problem too! Can you post your solution? It would be a big help, thanks Link to comment Share on other sites More sharing options...
unders Posted November 8, 2012 Author Share Posted November 8, 2012 Hi, about lines 578 of the file yourprestashop/config/controllers/front/AuthController.php change: Tools::redirect('index.php?controller=my-account'); with: Tools::redirect('index.php?controller=order&step=1'); Other bug, not here the bar with order steps in the login/registration page. I working for this. Other bug, in the istant checkout, here this problem: - after write the personal info, the system redirect in the cart page, not go in the 3° step; - cant go in the 3° step, the system go only in 4° step. In this way cant update the address of shipping/billing. I working for resolve this problem, when finish i write all in this topic. Link to comment Share on other sites More sharing options...
orangskye Posted November 13, 2012 Share Posted November 13, 2012 Hi Unders, I tried changing that line in the authcontroller.php Problem is that now, when someone goes directly to create an account (not during checkout process) it redirects them to the cart as well. So I think we are looking for a solution that: - If user is in checkout process, redirect to cart - If user is in my-account process, continue to my account Link to comment Share on other sites More sharing options...
li_damian Posted November 17, 2012 Share Posted November 17, 2012 Hello, Have you tried replacing your current AuthController.php with the latest one from the svn section: http://svn.prestashop.com/branches/1.5.x/controllers/front/AuthController.php ? Link to comment Share on other sites More sharing options...
pixie101 Posted November 25, 2012 Share Posted November 25, 2012 Same problem, I updated with the SVN version. Doesn't work. Customers won't be happy having to fill in the address twice! Link to comment Share on other sites More sharing options...
m3442a Posted December 23, 2012 Share Posted December 23, 2012 Have the same Problem here. Have anybody some news about that Problem or any solution? Link to comment Share on other sites More sharing options...
exemplari Posted January 26, 2013 Share Posted January 26, 2013 (edited) Same Problems. 5 Step Checkout Process Redirects to step one after Login 1. shopping-cart 2. authentication 3. back to shopping cart 4. address 5. shipping 6. payment Second Problem order-steps.tpl can be included on authentication {assign var='current_step' value='login'} {include file="$tpl_dir./order-steps.tpl"} Edited January 26, 2013 by exemplari (see edit history) Link to comment Share on other sites More sharing options...
renanmota Posted March 15, 2013 Share Posted March 15, 2013 Same problem here on 1.5.3.1 in my country people are more familiar with 5 Step Checkout Process. thanks Link to comment Share on other sites More sharing options...
remcovanos Posted February 27, 2014 Share Posted February 27, 2014 Hello everyone. I'm working on my website for a few weeks now and it's almost done but i have this exact same problem. My version is 1.5.6.2 so it seems this has not been solved yet. I thought it was because i've been changing quite some files incl. the AuthController and authentication.tpl But even after a fresh installation and changing back the authentication.tpl to it's original state, i'm having the same problem. Some more info: It's the same for the default theme as well as for my modified theme. I have an exact copy of this Prestashop version on my local XAMPP Installation and there.....it's working properly! So the local version works as it should but the online version is having this strange problem... I hope that with this extra info maybe someone can think of a solution? or at least identify the problem. Link to comment Share on other sites More sharing options...
oeroek Posted April 5, 2014 Share Posted April 5, 2014 (edited) Hi, Same problem with 1.5.6.2. It happened just "suddenly". Checkout step 3 rediretcs to my account page. Only thing what has changed is a upgrade of php and mysql through the hoster. Anyone solved this problem? Edited April 5, 2014 by oeroek (see edit history) Link to comment Share on other sites More sharing options...
reinventia Posted July 11, 2014 Share Posted July 11, 2014 (edited) The problem seems to be in Tools::secureReferrer($back) function, that fails the regular expression check (but i don't know why). Overriding the function to always return the $referrer variable seems to fix the issue (but also disables referrer checks) Edited July 12, 2014 by reinventia (see edit history) Link to comment Share on other sites More sharing options...
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