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Prestashop giving cust error message- Pls HELP


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My website has been giving customer the below message when adding items to the shopping cart. I am also having a problem when adding items to the catalog. The function to put items in different categories isn't populating. It seems to be defaulting and putting all new items added ONLY in the Home category. The error messages are below.

 

TECHNICAL ERROR: unable to add the product.

Details:

Error thrown: [object XMLHttpRequest]

Text status: parsererror

 

AND

 

Supplier ajax error: parsererror

Manufacturer ajax error: parsererror

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My website has been giving customer the below message when adding items to the shopping cart. I am also having a problem when adding items to the catalog. The function to put items in different categories isn't populating. It seems to be defaulting and putting all new items added ONLY in the Home category. The error messages are below.

 

TECHNICAL ERROR: unable to add the product.

Details:

Error thrown: [object XMLHttpRequest]

Text status: parsererror

 

AND

 

Supplier ajax error: parsererror

Manufacturer ajax error: parsererror

 

which version of prestashop you use? do you change something? or use autoupdate etc?

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  • 3 weeks later...

It is an ajax error, have you modified something in your theme? Are you running the new backwards compatibility update? I have found that breaks the ajax on 1.4.8.3

I tested with a clean version of Prestashop and same error..

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