MikeMc68 Posted October 8, 2012 Share Posted October 8, 2012 Since upgrading to the latest PS version customers are now unable to add products to their carts. When pressing ADD TO CART the little animation sends the product off to the cart, but nothing appears. The cart is still empty. I am now losing business due to this bug. Has anyone else experienced this and does anyone know how to fix this please? Thanks, Mike Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 9, 2012 Share Posted October 9, 2012 Hello MikeMC, which version of PrestaShop are you using? Link to comment Share on other sites More sharing options...
MikeMc68 Posted October 10, 2012 Author Share Posted October 10, 2012 It is 1.5.1 Link to comment Share on other sites More sharing options...
StickyCreations Posted October 12, 2012 Share Posted October 12, 2012 (edited) I also just upgraded to version 1.5.1. When you click on add to cart nothing happens. In some browsers there is a error message when I try to leave the page. Any help on a fix? Impossible to add the product to the cart. textStatus" 'error' errorThrown: " responseText: Thanks, Antonio Edited October 12, 2012 by StickyCreations (see edit history) Link to comment Share on other sites More sharing options...
troyrob Posted October 14, 2012 Share Posted October 14, 2012 I am receiving this exact error as well. Link to comment Share on other sites More sharing options...
chip69 Posted October 15, 2012 Share Posted October 15, 2012 Hello, I have the same problem here. Still no solution for this bug? Link to comment Share on other sites More sharing options...
StickyCreations Posted October 16, 2012 Share Posted October 16, 2012 I found a solution that worked for me. I had version 1.5.0.17 and upgraded to 1.5.1, after the upgrade I could not add any products to the cart, also the animation that adds to cart would not work. I looked in the forums and could not find any solutions. I then reverted back to 1.5.0.17 but for some reason I was having the same problem. I use Dreamweaver for all my edits. I opened the ajax-cart.js file that is in the blockcart module. Dreamweaver shows that "There is a syntax error on line 607. Code hinting may not work until you fix this error." I then downloaded the latest version of PrestaShop and saved it to my desktop. I opened up the ajax-cart.js file from the 1.5.1 version and noticed it did not have this code error. I copied all the code and pasted it into ajax-cart.js file that has the error, delete it all and then paste it. I then tried to check out and the animation worked again, Woo Hoo. I decided to revert back to the latest version 1.5.1 and repeated this same process. Version 1.5.1 is now working for me again. Make sure you make a backup of all your files just in case you need to revert back to them. I know every ones set up is different, so this may or may not work for you. Link to comment Share on other sites More sharing options...
Spidersiteme Posted November 8, 2012 Share Posted November 8, 2012 HI , Guys what i did that fixed this problem was i removed the www from my site to do this is to go to your shop back end Preferences -------> SEO & URLs Under Set shop URL Just remove the www from the domain. make sure you Generate your ".htaccess" Link to comment Share on other sites More sharing options...
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