scruft Posted August 18, 2012 Share Posted August 18, 2012 Hi guys, I've run a brand new install of RC2, and no matter what I do I can't get past the "Shop Configuration" page. I get an error on the email address, "This e-mail address is invalid" It throws the error no matter what email address I enter, I can't figure out how to move past this point Thanks for any ideas. Link to comment Share on other sites More sharing options...
scruft Posted September 15, 2012 Author Share Posted September 15, 2012 Even on the released version, 1.5.0.17, i'm still having this exact same issue. Can anyone help me? Link to comment Share on other sites More sharing options...
Bejo Posted September 16, 2012 Share Posted September 16, 2012 i need user guide offline... anyone have it? hehehehhe!!thx Link to comment Share on other sites More sharing options...
scruft Posted October 2, 2012 Author Share Posted October 2, 2012 This is still an issue, I can't find anything in the logs about what's wrong. Has ANYONE got any ideas or suggestions? I'm DESPERATE!! Link to comment Share on other sites More sharing options...
MichaelV79 Posted October 8, 2012 Share Posted October 8, 2012 Found the answer? I have the same problem! Best regards, Michael Link to comment Share on other sites More sharing options...
Bejo Posted October 9, 2012 Share Posted October 9, 2012 can you give any screen capture? Link to comment Share on other sites More sharing options...
David Henry Posted May 21, 2013 Share Posted May 21, 2013 (edited) same problem here. Screen attached but I don't think it helps much as it's exactly as the guys above say. d Edited May 21, 2013 by David Henry (see edit history) Link to comment Share on other sites More sharing options...
flashas Posted November 5, 2013 Share Posted November 5, 2013 I have same issue with 1.5.6 and can't install HELP ME PLEASE! Link to comment Share on other sites More sharing options...
flashas Posted November 6, 2013 Share Posted November 6, 2013 I have same issue with 1.5.6 and can't install HELP ME PLEASE! I sort out this issue. When i checked website with firebug, i got email validation error (same error was in apache error.log) and late found that i get this error, because hosting get conflict with Ajax. Then... just change hosting server and poblem gone. Link to comment Share on other sites More sharing options...
vekia Posted November 6, 2013 Share Posted November 6, 2013 hello thank you for information that you fixed this and of course how you fixed this problem in addition to what you said, may i know where you've got hosting before? best regards Link to comment Share on other sites More sharing options...
kamaltin Posted January 15, 2014 Share Posted January 15, 2014 Hi, I have same problem. My hoster is Kazakhtelecom - www.idhost.kz 1) I can't install new instance of PS 1.5.6.1 2) I can't get back office and register/login at front-end at my old 1.4.x.x sites Hosting change is not a good idia for me. As I see it is afected only to a hosting with wrong configured or compiled apachi server and not only to a prestashop scripts. Would you please describe what is wrong and what can my hoster do to solve this problem? Best regards. Link to comment Share on other sites More sharing options...
vekia Posted January 15, 2014 Share Posted January 15, 2014 you've got the same error code as author of this topic? nothing more? Link to comment Share on other sites More sharing options...
kamaltin Posted January 15, 2014 Share Posted January 15, 2014 yes, it was same error. I did installation without 'php magic quotes' because it is recommended, not required. Magic quotes is off by default on my server and I don't now how to switch on it. did you try to install my site? Link to comment Share on other sites More sharing options...
kamaltin Posted February 17, 2014 Share Posted February 17, 2014 Hi, someone found solution, it is here: http://prestashop-forum.ru/index.php/topic,1177.msg5610.html?PHPSESSID=vlouc3qh1n5l4phaqk63utgnu0#msg5610 what you need to do: 1) open /classes/validate.php 2) replace this row: return !empty($email) && preg_match(Tools::cleanNonUnicodeSupport('/^[a-z\p{L}0-9!#$%&\'*+\/=?^`{}|~_-]+[.a-z\p{L}0-9!#$%&\'*+\/=?^`{}|~_-]*@[a-z\p{L}0-9]+[._a-z\p{L}0-9-]*\.[a-z\p{L}0-9]+$/ui'), $email); 3) by next one: return !empty($email) && filter_var($email, FILTER_VALIDATE_EMAIL); Everything works fine. However I am not sure it is right way. Probably problem is function "Tools::cleanNonUnicodeSupport" or its variable ("pattern"). Who can check and validate?) BR, K 1 Link to comment Share on other sites More sharing options...
Dyna Posted April 8, 2014 Share Posted April 8, 2014 Doesn't work on my website > white page after... Link to comment Share on other sites More sharing options...
kamaltin Posted April 9, 2014 Share Posted April 9, 2014 you can use attached file validate.php. Simply replace old with mine in the folder "classes". anyway, it use old function for e-mail validation. BR, K. Validate.php Link to comment Share on other sites More sharing options...
vekia Posted April 9, 2014 Share Posted April 9, 2014 make sure that this validate file is for exact version of prestashop that you use, validate.php has got different validate functions for almost each release of 1.5.x engine Link to comment Share on other sites More sharing options...
musicmen Posted January 30, 2016 Share Posted January 30, 2016 (edited) have had the same issue with 1.6.1.4. -> tried kamaltins workaround --> worked for me. --> thanks a lot Edited January 30, 2016 by musicmen (see edit history) Link to comment Share on other sites More sharing options...
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