Jump to content

David Henry

Members
 View Profile  See their activity

  • Posts

    55

  • Joined

  • Last visited

Profile Information

  • Location
    Dublin
  • Activity
    Web development agency

Recent Profile Visitors

2,813,836 profile views

David Henry's Achievements

Newbie

Newbie (1/14)

2

Reputation

  1. David Henry
    Is there anybody out there?
  2. David Henry
    We are trading in both Ireland and the UK including Northern Ireland. we change VAT in Ireland @23% and in the UK it's 20%. So this is how it's set (see below). We've also set the rules correctly (also below) and these are set to the correct countries. The problem is that once a UK or Northern Ireland address is selected then the Tax rule is ignored, everything is displayed without tax at any level and thus the site becomes tax free. Is this a bug or a known issue with 1.6.0.9? Pulling my hair out at this stage!
  3. David Henry
    We have it set that one customers must register at least one phone. That's great but only the home phone is displayed on the order page and email alert. The problem is that if the customer adds only a mobile number, it's not on the order page nor email alert. How do we add this?
  4. David Henry
    I fixed this on two sites by updating everything, and I mean everything. Just to note, originally the site was multisite but we ended up disabling this and running 2 installs instead, the multisite was a nightmare and support even worse. d
  5. David Henry
    When the page loads it displays both Collapse all and expand all are both displayed, but the categories are missing. There are no categories loaded and saving will only only place the category in the root with Home, which is bad. I've attached a screen which illustrates this. All modules have been updated, especially the category modules. our version is 1.6.0.8
  6. David Henry
    still nothing! Worst support ever!
  7. David Henry
    Please someone look at this post!
  8. David Henry
    since upgrading to 1.6.0.6 and now 1.6.0.8 on 2 sites we can no longer add a new category with a parent, it gets added to the root and we cannot move it. When the page loads it displays both Collapse all and expand all are both displayed, but the categories are missing. There are no categories loaded and saving will only only place the category in the root with Home, which is bad. I've attached a screen which illustrates this. This is a showstopper so any help would be appriciated. All modules have been updated, especially the category modules.
  9. David Henry
    since upgrading to 1.6.0.6 and now 1.6.0.8 on 2 sites we can no longer add a new category with a parent, it gets added to the root and we cannot move it. When the page loads it displays both Collapse all and expand all are both displayed, but nothing underneath. There are no categories loaded and saving will only only place the category in the root. I've attached a screen which illustrates this. Obviously this is a showstopper so any help would be appriciated. All modules have been updated, especially the category modules.
  10. David Henry
    We encountered a problem with payments when rounded, the amount paid is actually different from the amount confirmed, this gave us the error on orders where the status would be Payment Failed due to a 2c difference. To fix this we changed the 2 to a 3 on this line in defines.inc.php define('_PS_PRICE_DISPLAY_PRECISION_', 3); But now all of our products are listed with 3 decimal places, like €9.990. Is there a better solution? David
  11. David Henry
    yes, on every page except the realex page just before it opens their redirect page. I've attached a couple of files that illustrate this with code and without, on the without screen you can see that the left column is missing completely. David
  12. David Henry
    Hi Guys, Very odd thing, on the page: module/realexredirect/payment the modules that should be in LeftColumn are not there, nothing is. I've checked each and there is no rule to prevent any module appearing on any page. Any ideas?
  13. David Henry
    Hi chrasty, Yes, I think it's a multi store issue. I'm saddened to say we're dropping presta because the support is so bad, the software is too buggy for now support. D
  14. David Henry
    This seems to be a common question with no answers. I have a product in one category only one level down, however the breadcrumb includes random categories from god knows where. for example, this is what is appearing: > Chimney Flue Liners > Steel Liners > Chimney Pots>Fireplace Components > Firebrick > 8" Socket & Spigot Bend. but it should be: > Chimney Flue Liners > 8" Socket & Spigot Bend these are completely randomly added: > Steel Liners > Chimney Pots>Fireplace Components > Firebrick how do we fix this? David > Chimney Flue Liners>Steel Liners>Chimney Pots>Fireplace Components>Firebrick>8" Socket & Spigot Bend - See more at: http://store.lagan-group.com/chimney/chimney-flue-liners/20-socket-spicket-bend-.html#sthash.O2nXNXSP.dpuf > Chimney Flue Liners>Steel Liners>Chimney Pots>Fireplace Components>Firebrick>8" Socket & Spigot Bend - See more at: http://store.lagan-group.com/chimney/chimney-flue-liners/20-socket-spicket-bend-.html#sthash.O2nXNXSP.dpuf
  15. David Henry
    When a valid is EU VAT id is added at to either the checkout or in an address. then the customer should not have to pay VAT at this time. So if I have a cart with products adding to 100 euro, the VAT at 20% makes that 120. I want it do remove the [email protected] if the customer adds a valid EU id. Does anyone know how to do this?
×
×
  • Create New...