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Problem with SSL Certificate


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Hello everybody,

 

I hope somebody can help me out with the following problems of our Prestashop store.

 

1.) Although we have implemented a SSL Certificate, e.g. Google Chrome says, by crossing out the https symbol, that there are insecured elements on our website, and we don`t know why or which elements are causing this security problem. To get rid of this issue, we already have disabled all modules in our Prestashop, as well as the ones we have especially bought for our shop.

 

However we are still facing the same problem - our website is still insecure

 

2.) As a result, and coming along with the above mentioned problem, regardless of which browser we are using to display our shop, we always get a "messed up" display in the sense that the webpage is not shown properly and all elements are mixed up.

 

To get an impression of our problem, please have a look at the attached files.

 

Thank you very much for your help and an answer in advance.

 

Kind regards,

Jens

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post-380955-0-42180400-1342812785_thumb.jpg

Edited by Mike Kranzler
Please only post one issue per thread. (see edit history)
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Hi Jens,

Usually, an SSL certificate is only necessary on "secured" pages on your website, such as your account, shopping cart, payment, etc.

 

If the warning also shows up on those pages, please let us know and we'd be happy to try to look into this. However, otherwise this should not be an issue on your site.

 

I hope this helps.

 

-Mike

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Hi Mike,

 

thank you for your fast response.

 

Unfortunately, the problem exists on the "secured" pages like shopping cart, payment, my account, etc. as well - please see attached files for details

 

If you need any further information, please let me know.

 

Thanks in advance.

 

- Jens

post-380955-0-08455300-1342817522_thumb.jpg

post-380955-0-86077600-1342817522_thumb.jpg

post-380955-0-84514400-1342817523_thumb.jpg

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  • 1 year later...

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