sedrick Posted July 20, 2012 Share Posted July 20, 2012 HI there, I just completed the install of Prestashop and is testing the order placement method. I get the following error when I reach the 'shipping' tab of the order process. 'There are no carriers available that deliver to this address.' I am in Namibia and have setup a carrier for my country in the backoffice but still have the same error reported. Please assist - Regards Sedrick Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 20, 2012 Share Posted July 20, 2012 Hi Sedrick, Did you create a custom carrier or are you using an existing one via a module? -Mike Link to comment Share on other sites More sharing options...
sedrick Posted July 20, 2012 Author Share Posted July 20, 2012 Hi, This is sorted - I fixed 1 more setting in the backoffice for the carrier Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 20, 2012 Share Posted July 20, 2012 Great, I'm glad yo were able to resolve this! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
icrosser Posted September 13, 2012 Share Posted September 13, 2012 Great, I'm glad yo were able to resolve this! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike but how it be resolved? could not find it from this post.... Link to comment Share on other sites More sharing options...
Paulito Posted September 14, 2012 Share Posted September 14, 2012 Good Morning icrosser, I know, it can be very frustrating when a topic is marked as SOLVED but no solution is given. However if you follow these steps below it should solve your problem: Go to Back Office > Shipping > Carriers sub tab How do I create a new carrier? Click "Add new". Fill in the fields and click "Save". You need to decide on a price range or a weight range for which the new carrier will be available. Under the "Shipping" tab, click either "Price Ranges" or "Weight Ranges". Click "Add new". Select the name of the carrier and define the price range or the weight range. For example the carrier can be made available for a weight range between 0 and 5lbs, and another carrier can have a range between 5 and 10lbs. When you are done, click "Save". Click on the "Shipping" tab. You need to set the fees that will be applied for this carrier. At the bottom on the page, in the "Fees" section, select the name of the carrier. For each zone, enter a price and click "Save". You are all set! The new carrier will be displayed to your customers. Hope this helps Paul Link to comment Share on other sites More sharing options...
TGB_Beer Posted October 3, 2012 Share Posted October 3, 2012 Hi, This is sorted - I fixed 1 more setting in the backoffice for the carrier What did you change? Did anyone figure this out? I can't believe so many people have the same issue Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 3, 2012 Share Posted October 3, 2012 Hello, I will remove the solved Title. TGB_Beer have you followed perfumeskunk suggestion about Shipping? That may help Link to comment Share on other sites More sharing options...
TGB_Beer Posted October 3, 2012 Share Posted October 3, 2012 Hello, I will remove the solved Title. TGB_Beer have you followed perfumeskunk suggestion about Shipping? That may help Hey Benjamin... I'm using the FedEx module and can only get it to show up as a Free Shipping option even after doing all that and everythign I have read online. I've spent 4 days straight on trying to figure this out and resetting up the module 10 time and following every suggestion in every forum. My mind is blown. I'm not sure what to do at this point. :/ Link to comment Share on other sites More sharing options...
benjamin utterback Posted October 3, 2012 Share Posted October 3, 2012 Hello TGB_Beer, that is strange, have you tried configuring another carrier? Does it do the same thing? Link to comment Share on other sites More sharing options...
ladivito Posted October 4, 2012 Share Posted October 4, 2012 me too...i didnt use any fedex module etc...jz a simple carrier setting and no carrier available even all setting are followed. http://www.prestashop.com/forums/topic/192115-there-are-no-carriers-that-deliver-to-the-address-you-selected/ Link to comment Share on other sites More sharing options...
TGB_Beer Posted October 8, 2012 Share Posted October 8, 2012 Hello TGB_Beer, that is strange, have you tried configuring another carrier? Does it do the same thing? I installed the USPS module and got my production ID from their support and I still have the same issue. Really not sure what to do at this point. I'd pay someone at this point to figure it out lol Link to comment Share on other sites More sharing options...
AlCatt Posted February 14, 2013 Share Posted February 14, 2013 Mr. Utterback, Can you tell the forum what happened on this issue? It just terminates at 10/3/12, how did you resolve it? AlCatt Link to comment Share on other sites More sharing options...
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